installer crashed upon first install to brand new samsung 500gb SSD

Bug #1734596 reported by Christian
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Suggested that there was a fault in the Samsung 500GB SSD 850 EVO

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubiquity 17.10.10
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CasperVersion: 1.387
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 27 15:26:07 2017
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
 LANGUAGE=en_AU.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Christian (cbullow-1) wrote :
Revision history for this message
Phillip Susi (psusi) wrote :

Yep, it looks like your drive just died.

Changed in ubiquity (Ubuntu):
status: New → Invalid
Revision history for this message
Christian (cbullow-1) wrote :
Download full text (3.2 KiB)

I beg to differ. The drive is brand new and fine. Took me some days to work it out, as the issues do not present themselves in Windows. The issue is dodgy drivers and firmware in linux for the SATA controller on this motherboard.

"SATA controller: Marvell Technology Group Ltd. 88SE9123 PCIe SATA 6.0 Gb/s controller (rev 10) (prog-if 01 [AHCI 1.0])"

Here is a more detailed snapshot of the controller from lspci

0a:00.0 SATA controller: Marvell Technology Group Ltd. 88SE9123 PCIe SATA 6.0 Gb/s controller (rev 10) (prog-if 01 [AHCI 1.0])
 Subsystem: ASUSTeK Computer Inc. 88SE9123 PCIe SATA 6.0 Gb/s controller
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 39
 Region 0: I/O ports at dc00 [size=8]
 Region 1: I/O ports at d880 [size=4]
 Region 2: I/O ports at d800 [size=8]
 Region 3: I/O ports at d480 [size=4]
 Region 4: I/O ports at d400 [size=16]
 Region 5: Memory at f7eff000 (32-bit, non-prefetchable) [size=2K]
 Expansion ROM at f7ee0000 [disabled] [size=64K]
 Capabilities: [40] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit-
  Address: fee00000 Data: 40c3
 Capabilities: [70] Express (v2) Legacy Endpoint, MSI 00
  DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <1us, L1 <8us
   ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 512 bytes
  DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr- TransPend-
  LnkCap: Port #0, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <512ns, L1 <64us
   ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
  LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
  DevCap2: Completion Timeout: Not Supported, TimeoutDis+, LTR-, OBFF Not Supported
  DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
  LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
  LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
    EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
 Capabilities: [100 v1] Advanced Error Reporting
  UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
  CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
  CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
...

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Revision history for this message
Christian (cbullow-1) wrote :

It appears unplugging my ssd from the Marvel 88se9123 sata3 controller and pluggung it into a bog standard sata port makes linux and the drive work great - except slow as not 6gb. No errors in install or in dmesg.

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