No region in Localization Preferences

[Daniel Robitaille]

Binary package hint: gnome-control-center

Running Hardy (gnome-control-center version 2.21.2-0ubuntu1)

When I select Localization Preferences, it displays a menu without any region nor languages, and I cannot add any new languages to my setup.

[Daniel Robitaille (robitaille)]

A screenshot of the window I get

[Denis Washington (dwashington)]

That's because this capplet is only an unimplemented stub. ;) But actually it shouldn't be installed by default yet... I'll report that upstream.

[Pedro Villavicencio (pedro)]

Thanks for your report, do you have the upstream bug number?

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!.

[Daniel Robitaille (robitaille)]

As the original reporter, I just want to say that I'm still experiencing this bug. Hopefully Denis Washington (or someone else) will be able to put link here to an upstream bug report so that someone can re-open this bug report.

In the meantime, this invalid bug is still very much present on my Hardy laptop.

[Nicolas Valcarcel (nvalcarcel)]

Pedro: don't mark bugs as invalid just because they don't have enough information, there is an "Incomplete" tag for it, and also if there is no enough information, ask for it, don't just say "reopen when there is more", the reporters isn't usually developers so they don't know which information is needed, so please ask for the information you need instead of closing bugs saying theres no enough information to solve it, that isn't the way we work around here.

[Pedro Villavicencio (pedro)]

Thanks Daniel.

Nicolas, it seems that you didn't read my previous comment.

[Denis Washington (dwashington)]

To make it clear: the Localization Preferences dialog was unfunctional because nothing was implemented yet. It also won't make it for GNOME 2.22, so we don't build it anymore since 2.21.5 (released today). So when you update to that version, the non-functional dialog will be gone.

[Johnathon (kirrus)]

Nicolas: Pedro followed the triage how-to's and documentation, which was set out ages and ages ago. (I've not re-read them in a while. If I need to, please put an email out on the bugsquad list.) I myself have closed bugs because I've:
1) Asked a question, which has not been answered.
and
2) Waited 30 days.

We do it, to 1) try and poke someone in giving us relevant information (there's nothing quite like "status = New > Invalid" in an email to get someone moving!), and 2) to keep our bug lists clear of those bugs on which we are NOT actively working on. (I, when I'm triaging, tend to open a FF tab for each bug which is still New/Incomplete.)

Personally, I'd have probably searched for an upstream report, and if I hadn't found one, submitted one myself, or tagged the bug as needing to go upstream, rather than closing it, but Pedro followed the triager's sequence. (And I will defend his actions here to the hilt, as I have closed bugs in this manner myself, using the exact same template response that Pedro used.)

[Johnathon (kirrus)]

Sorry, I should say *"Incomplete > invalid", as a bug goes to incomplete once a triager is looking at it.

[Sebastien Bacher (seb128)]

closing since the capplet will not be distributed in the next version

[Pascal De Vuyst (pascal-devuyst)]

> we don't build it anymore since 2.21.5 (released today)
Wouldn't it be better to mark this bug as "Fix Released" then?

[C. Cooke (ccooke)]

Except... I'm running 2.21.5 and I still see an empty localisation dialog.

As such, I believe the bug should be reopened

[Denis Washington (dwashington)]

gnome-control-center wasn't yet updated to 2.21.5 in the ubuntu hardy repos.

[HellMind (hellmind)]

I'm experiencing this bug,

How to reproduce on hardy

I wanted to change the language from Es (Español) To En_US(English),And that happened
Now it is in english but the error message is too annoying