Cannot print pdf file to Laserjet 5MP

[Vince Kimball]

Binary package hint: evince

Trying to print a certain pdf file (habit-list.pdf from productivity501.com) on an HP Laserjet 5MP printer. The printer data light blinks for a while and then nothing. The file prints properly with Adobe Reader.

ProblemType: Bug
Architecture: amd64
Date: Sat Dec 1 13:55:30 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/evince
NonfreeKernelModules: vmnet vmmon nvidia
Package: evince 2.20.1-0ubuntu1
PackageArchitecture: amd64
ProcCmdline: evince file:///home/vkimball/Desktop/habit-list.pdf
ProcCwd: /home/vkimball
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux cirdan 2.6.22-14-generic #1 SMP Sun Oct 14 21:45:15 GMT 2007 x86_64 GNU/Linux

[Vince Kimball (vince-vkimball)]

This is the file in question.

[Pedro Villavicencio (pedro)]

Thanks for your report, Do you have problems only with that pdf file? Did you try to print a small image with eog? does that works?, thanks.

[Vince Kimball (vince-vkimball)]

I can print other pdfs normally. I tried printing a 13K 320x240 pixel jpg with eog and that worked.

[Samuel Lidén Borell (samuellb)]

It works for me with evince on Ubuntu 7.10, though it takes quite some time until it appears in the printer queue. I'm using the "Foomatic/ljet4" driver. However, I have a HP Laserjet 5P (without the M) so isn't exactly the same printer.

What printer driver are you using? You can get this information from the "Printing" program in the System->Administration menu. The driver name is displayed after the printer name, to the right to "Make and model". Maybe you could try the "Foomatic/ljet4" driver that I'm using.

[Vince Kimball (vince-vkimball)]

I was using the Laserjet 5MP Postscript driver. Looks like the "Foomatic/ljet4 Laserjet 5P" driver works. I wonder if the Postscript driver is trying to print at a higher resolution and running out of memory.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Intrepid Ibex. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[Vince Kimball (vince-vkimball)]

This issue appears to have been fixed in 8.04 (Hardy Heron).

[Jean-Baptiste Lallement (jibel)]

Thanks for following up. I'm closing this report dueto your last comment.