Scanner not working through PC.

Bug #1732161 reported by Gautam Banerjee
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
In Progress
Undecided
Unassigned

Bug Description

Printer HP Desk Jet GT 5811 AIO ,purchased on 07/11/2017.S/N CN7605G2KB,Product 1WW43A,Printing from pc ok,zerox ok[Manually] Scanner not working.I'm using Ubuntu 14.04 LTS 32 bit.

Revision history for this message
Gautam Banerjee (g-banerjee1955) wrote :

I don't know what to do for Running scanner? Please Help.

Revision history for this message
brian_p (claremont102) wrote :

https://wiki.debian.org/Scanner

could help.

--
Brian.

Revision history for this message
Badal (badalkumar) wrote :

Hi,
Can you provide details on the error seen during the scan initiate?
please capture the output of hp-scan -g and upload the file for review.
Thanks,
Badal

Shivaprasad (shivahm)
Changed in hplip:
status: New → In Progress
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