[P7xxDM2(-G), Realtek ALC898, Headphone Jack, External] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hello there,
I have Ubuntu 16.04LTS installed on the Clevo P751DM2-G, also marketed as the Schenker XMG U507, the System76's Serval WS (2017 model), the Eurocom Sky X4E2, among others.
The sound card is the Realtek ALC898 with the following output configuration:
1. One SPDIF/headphone combo jack (to the right)
2. One Line Out.
3. One Line-In.
4. One Mic-In.
Background information:
On Windows, one can use the Realtek HD Audio control panel pop-up menu on jack detection to set the output type when an audio device is plugged in to an appropriate jack, combined with Sound Blaster X-Fi MB5 software to enable post-processing effects such as Bass, noise cancellation, etc.
What I have tried so far:
1. Setting the model definition at /etc/modprobe.
options snd-hda-intel model=no-primary-hp enable=1 index=0
Using such a line worked before on an MSI GS43VR 6RE Phantom Pro that also has the same (or a similar) ESS Sabre Audio DAC component.
Expected behavior:
When plugged into the microphone jack, the ESS Sabre DAC should be activated and sound should be routed to the headset.
Observed anomaly:
Sound comes out through the speakers instead.
However, the line-out output works. In that case, when plugged into the line out, Audio works as expected.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
Uname: Linux 4.14.0 x86_64
NonfreeKernelMo
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: GNOME
Date: Mon Nov 13 17:34:53 2017
InstallationDate: Installed on 2017-07-25 (111 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [P7xxDM2(-G), Realtek ALC898, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.06.04
dmi.board.
dmi.board.name: P7xxDM2(-G)
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Not Applicable
dmi.product.name: P7xxDM2(-G)
dmi.product.
dmi.sys.vendor: Notebook
Status changed to 'Confirmed' because the bug affects multiple users.