cupsd crashes on logout

Bug #1731741 reported by Majestyx
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

on boot my pc
cupsd crashes
apport don't come up - i must restart apport "by hand"

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: XFCE
Date: Sun Nov 12 11:09:53 2017
InstallationDate: Installed on 2017-01-31 (284 days ago)
InstallationMedia: Xubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Lpstat: device for Brother_HL-5340D_series: usb://Brother/HL-5340D%20series?serial=C2J484409
MachineType: Hewlett-Packard HP Compaq dc5800 Microtower
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_HL-5340D_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_HL-5340D_series.ppd: Permission denied
ProcEnviron:
 LANGUAGE=de_DE
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=eae4a1f7-9b73-4785-b4e6-1dcbf4f39819 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to artful on 2017-11-11 (0 days ago)
dmi.bios.date: 01/31/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F2 v01.04
dmi.board.asset.tag: CZC8163PK6
dmi.board.name: 2820h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC8163PK6
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F2v01.04:bd01/31/2008:svnHewlett-Packard:pnHPCompaqdc5800Microtower:pvr:rvnHewlett-Packard:rn2820h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq dc5800 Microtower
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Majestyx (majestyx) wrote :
nathan (nathan95-b)
Changed in cups (Ubuntu):
status: New → Confirmed
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Majestyx,
Thank you for submitting this bug and reporting a problem with cupsd. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

Changed in cups (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Majestyx (majestyx) wrote :

Hello gf

I can confirm: this problem never happens since "round about" 4-6 weeks.

you can close this report...

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Majestyx. I'll close the ticket now.
Have a great day!
:)
G

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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