Problems connecting to GMail account

Bug #1730919 reported by Kyriakos Fytrakis
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Geary
Confirmed
Medium
geary (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

when i log in, geary asks for my gmail password. even that i enter the correct password, geary asks again for password. that happens continuously, the only way is to close the prompt window but not loading my gmail account.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: geary 0.12.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 8 11:20:51 2017
InstallationDate: Installed on 2017-10-19 (19 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: geary
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Kyriakos Fytrakis (kakosf) wrote :
Revision history for this message
Kyriakos Fytrakis (kakosf) wrote :

Remove the bug. It was gmail security related issue. Thanks.

Revision history for this message
Michael Gratton (mjog) wrote :

Lets keep this open until the upstream bug has been fixed. For anyone else having the same problem, this can be worked-around per the Geary FAQ:

Google now requires email clients implement its proprietary protocol to sign in by default. As a result, you may need to update your Google settings to allow Geary to connect to your GMail account via IMAP. The setting to change depends on whether you have 2-Step authentication enabled for your Google account:

If 2-step verification is enabled, you should create an App Password, and use that in your Geary account settings: https://support.google.com/accounts/answer/185833

If 2-step verification is not enabled, you will need to allow access for "Less Secure Apps":

A future version of Geary will support Google's proprietary protocol.

summary: - geary doesn't load gmail account
+ Problems connecting to GMail account
Changed in geary:
importance: Unknown → High
Changed in geary (Ubuntu):
status: New → Confirmed
Changed in geary:
importance: High → Medium
status: Unknown → Confirmed
Revision history for this message
Michael Gratton (mjog) wrote :

Geary 0.13 now supports OAUth2 via GNOME Online Accounts, please try connecting with that and report any issues you find here: https://gitlab.gnome.org/GNOME/geary

Changed in geary (Ubuntu):
status: Confirmed → Fix Released
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