firefox crashes/locks up

Bug #1730723 reported by Frederick Mann
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This happens when I click on the Firefox icon.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-38-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Nov 7 13:20:00 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation C61 [GeForce 6150SE nForce 430] [10de:03d0] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Elitegroup Computer Systems C61 [GeForce 6150SE nForce 430] [1019:2609]
InstallationDate: Installed on 2017-11-05 (2 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 001 Device 003: ID 148f:3071 Ralink Technology, Corp. RT3071 Wireless Adapter
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:00d1 Microsoft Corp. Optical Mouse with Tilt Wheel
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: PCCHIPS A15G
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=8c847f1e-0587-4040-ae7a-cf58a16b7a71 ro
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: A15G
dmi.board.vendor: PCCHIPS
dmi.board.version: 2.0
dmi.chassis.asset.tag: Unknow
dmi.chassis.type: 3
dmi.chassis.vendor: PCCHIPS
dmi.chassis.version: Unknow
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd09/24/2008:svnPCCHIPS:pnA15G:pvr2.0:rvnPCCHIPS:rnA15G:rvr2.0:cvnPCCHIPS:ct3:cvrUnknow:
dmi.product.name: A15G
dmi.product.version: 2.0
dmi.sys.vendor: PCCHIPS
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Nov 7 13:04:28 2017
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Microsoft Microsoft Optical Mouse with Tilt Wheel MOUSE, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1~16.04.4
xserver.video_driver: nouveau

Revision history for this message
Frederick Mann (fred-a15g) wrote :
penalvch (penalvch)
affects: xorg (Ubuntu) → firefox (Ubuntu)
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1730723

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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