my laptop has freezed

Bug #1730467 reported by davesh singh
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Recently i have installed ubuntu 16.04 insted of windows8 . now after installation when i work on system 10 to 15 min. auto matic my pc has freezed and bottom of my pc has heated . tell me the what is the exect problem and how to fix it

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
Uname: Linux 4.8.0-36-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
BootLog:
 [ OK ] Started LSB: Set the CPU Frequency Scaling governor to "ondemand".
 [ OK ] Started LSB: Speech Dispatcher.
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Nov 6 23:07:42 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Graphics & Display [1025:0905]
InstallationDate: Installed on 2017-11-04 (2 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b452 Chicony Electronics Co., Ltd
 Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
 Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-511
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-36-generic root=UUID=1e92417b-ea6a-4d89-9b74-b2a600d48848 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2014
dmi.bios.vendor: Acer
dmi.bios.version: V1.03
dmi.board.name: Aspire E5-511
dmi.board.vendor: Acer
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.03:bd05/16/2014:svnAcer:pnAspireE5-511:pvrV1.03:rvnAcer:rnAspireE5-511:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-511
dmi.product.version: V1.03
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Nov 6 22:48:23 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-1ubuntu6.1~16.04.1
xserver.video_driver: modeset

Revision history for this message
davesh singh (331daveshsingh) wrote :
Revision history for this message
penalvch (penalvch) wrote :

davesh singh, thank you for reporting this and helping make Ubuntu better.

To clarify, if you update to the latest HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack is this issue still reproducible?

tags: added: bios-outdated-1.10
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.