Keyboard not working at login screen

Bug #1730433 reported by David
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
unity-greeter (Ubuntu)
Expired
Low
Unassigned

Bug Description

Ubuntu 17.10 in use, keyboard (USB Corsair Strafe) often not working on login screen, especially after cold boot.

I've checked other bug reports, but none show this as being fixed and it's affecting the latest Ubuntu at the time of writing this (version 17.10). All latest updates installed.

The keyboard is plugged in properly and when Ubuntu does recognise it after unplugging and reconnecting, the keyboard works fine (which rules out any hardware fault). Latest BIOS installed.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you make a photo of your login screen? The gdm in 17.10 is gdm not unity-greeter so are you sure you are using the later one? Could you add your syslog to the bug?

Changed in unity-greeter (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
David (dave400) wrote :

Added photo of the login screen.

Revision history for this message
David (dave400) wrote :

Added attachment syslog.
Changed package to gdm.

Revision history for this message
David (dave400) wrote :

Deleted attachment. I can't find the detailed system log needed for this bug report.

Revision history for this message
David (dave400) wrote :

How do I attach the syslog? I would like to help. This bug is annoying!

Revision history for this message
David (dave400) wrote :

Removed Ubuntu 17.10, installed 16.04 and this problem still occurs. It appears to be caused by an update?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity-greeter (Ubuntu) because there has been no activity for 60 days.]

Changed in unity-greeter (Ubuntu):
status: Incomplete → Expired
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