System hangs consistently upon resuming from suspend

Bug #1730386 reported by Stefan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Hi,

I have an HP Probook 450. My laptop consistently hangs upon resuming from suspend, it has turned into pretty much a daily thing. Waiting for a couple of hours doesn't help, trying to tty doesn't help.

This started happening after upgrading to 17.10. Only way to fix it is to hold the power button and shut it down.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: stebp 1580 F.... pulseaudio
 /dev/snd/controlC0: stebp 1580 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 6 15:15:10 2017
HibernationDevice: RESUME=UUID=b9df6226-1ba1-46c7-897e-b5b8b402e167
InstallationDate: Installed on 2014-09-04 (1158 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP ProBook 450 G1
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=8ef55118-221c-4e23-be99-9ce5b20d4c5a ro radeon.audio=1 quiet splash video.use_native_backlight=1 radeon.modeset=1 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-10-25 (11 days ago)
dmi.bios.date: 01/24/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L74 Ver. 01.07
dmi.board.name: 1942
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 89.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL74Ver.01.07:bd01/24/2014:svnHewlett-Packard:pnHPProBook450G1:pvrA3008CD10003:rvnHewlett-Packard:rn1942:rvrKBCVersion89.10:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=PRO
dmi.product.name: HP ProBook 450 G1
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Stefan (stebp-vn) wrote :
Revision history for this message
Stefan (stebp-vn) wrote :

Here's what the syslog says when it hangs.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc8

Changed in linux (Ubuntu):
importance: Undecided → Medium
importance: Medium → High
status: Confirmed → Incomplete
Revision history for this message
Stefan (stebp-vn) wrote :

Will do, and will report.

Revision history for this message
Stefan (stebp-vn) wrote :

Happened twice in the last few days, adding the tag and changing to "Confirmed", as requested.

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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