Trackpad stops responding after suspend

Bug #1729391 reported by Jeppe Bundsgaard
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Joseph Salisbury
Artful
Fix Released
Medium
Joseph Salisbury

Bug Description

After upgrading from Ubuntu Gnome 17.04 to Ubuntu 17.10, the trackpad stops working after suspend (it actually works for a few seconds, then doesn't react). I can still use the touch screen.

Please tell me which log-files to upload.

Thanks

tags: added: artful
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1718654, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

affects: gnome-bluetooth (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Jeppe Bundsgaard (jeppe) wrote 12 hours ago:
It helped booting into 4.10.0-37. The touchpad now works after suspend.

affects: gnome-shell (Ubuntu) → linux (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Jeppe, please let us know what model laptop you are using.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jeppe Bundsgaard (jeppe) wrote :

I am using a Lenovo Yoga 900.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

What kernel version does the bug exist in? Is it 4.10.0-38 and newer?

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-da-key
Revision history for this message
Jonathan Elchison (jelchison) wrote :

My data points:
* Broken on 4.13.0-16-generic
* Works on 4.10.0-37-generic

Both data points were gathered after having upgraded from Ubuntu 17.04 to 17.10 on my Dell XPS 9Q33 laptop.

Revision history for this message
Jeppe Bundsgaard (jeppe) wrote :

I installed 4.11.0, and the problem re-appears. So the bug was introduced between 4.10.0-37 and 4.11.0.

Revision history for this message
Jeppe Bundsgaard (jeppe) wrote :

Kernel 4.14.0 and 4.13.12 fix the problem.

tags: added: kernel-fixed-upstream
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

The proposed Artful kernel now has the 4.13.12 updates and is in the -proposed repository.

Would it be possible for you to test the proposed kernel and post back if it resolves this bug?
See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed.

Thank you in advance!

Changed in linux (Ubuntu):
status: Incomplete → Triaged
Changed in linux (Ubuntu Artful):
importance: Undecided → Medium
status: New → Triaged
Changed in linux (Ubuntu):
assignee: nobody → Joseph Salisbury (jsalisbury)
Changed in linux (Ubuntu Artful):
assignee: nobody → Joseph Salisbury (jsalisbury)
Changed in linux (Ubuntu):
status: Triaged → In Progress
Changed in linux (Ubuntu Artful):
status: Triaged → In Progress
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It's been a while. And Jeppe has already said that 4.13.12 fixes the issue. Both here and in bug 1718654. Maybe assume Fix Released.

Changed in linux (Ubuntu):
status: In Progress → Fix Released
Changed in linux (Ubuntu Artful):
status: In Progress → Fix Released
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