ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-ds3000.fw)...

[sparticle]

I have an issue where the firmware on demand for my Pci-e DVB S2 card never gets loaded. Was working perfectly under 14.04 LTS after upgrade to 16.04 card stopped working and it seems to be related to this problem. Card firmeware loads fine. Tuner firmware cannot load even though it is there and is confirmed with the correct mdsum etc.

Right now I have no working DVD S2 sat card. Any help appreciated.

:~$ lsb_release -rd
Description: Ubuntu 16.04.3 LTS
Release: 16.04

dvb-usb: found a 'TeVii S660 USB' in cold state, will try to load a firmware
[ 21.609353] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
[ 21.760021] dvb-usb: found a 'TeVii S660 USB' in warm state.
[ 21.760157] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[ 22.011709] dvb-usb: MAC address: 00:18:bd:5b:34:19
[ 22.672195] dvb-usb: schedule remote query interval to 150 msecs.
[ 22.672197] dvb-usb: TeVii S660 USB successfully initialized and connected.
[ 22.672223] dvb-usb: found a 'TeVii S660 USB' in cold state, will try to load a firmware
[ 22.672248] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
[ 22.828038] dvb-usb: found a 'TeVii S660 USB' in warm state.
[ 22.828188] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[ 23.066430] dvb-usb: MAC address: 00:18:bd:5b:34:1a
[ 23.085944] dvb-usb: schedule remote query interval to 150 msecs.
[ 23.085945] dvb-usb: TeVii S660 USB successfully initialized and connected.
[ 2439.905073] ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-ds3000.fw)...
[ 2440.548843] ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-ds3000.fw)...
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: stephen 6211 F.... pulseaudio
 /dev/snd/controlC0: stephen 6211 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
MachineType: Gigabyte Technology Co., Ltd. EP45C-DS3R
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic root=UUID=8db65865-2ece-4cae-9fe9-3473eb9854ec ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-97-generic N/A
 linux-backports-modules-4.4.0-97-generic N/A
 linux-firmware 1.157.13
RfKill:

Tags: xenial
Uname: Linux 4.4.0-97-generic x86_64
UpgradeStatus: Upgraded to xenial on 2017-06-04 (148 days ago)
UserGroups: adm admin audio cdrom dialout dip disk fax floppy fuse hts kvm libvirtd lpadmin mythtv netdev plugdev sambashare scanner sudo tape users vboxusers video www-data
_MarkForUpload: True
dmi.bios.date: 09/03/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6a
dmi.board.name: EP45C-DS3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6a:bd09/03/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP45C-DS3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP45C-DS3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: EP45C-DS3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[sparticle (sparticle)]

Just adding more detail on Kernel etc.

:~$ cat /proc/version
Linux version 4.4.0-97-generic (buildd@lcy01-33) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) ) #120-Ubuntu SMP Tue Sep 19 17:28:18 UTC 2017

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1728748

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

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Just tried Opensuse Tumbleweed and it worked with the card and the 2 firmware files. So looks like some kind of kernel problem that has been around for a couple of years on the Ubuntu kernels.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc7

[sparticle (sparticle)]

@jsalisbury

NOt really sure how I do that without trashing this system. It is a network workstation that provided TV locally and across the network until the upgrade and virtualisation as well as many other applications which all seem to work fine after the 14.04 to 16.04 upgrade. I tried installing the kernel image and headers but could not log into the GUI probably something to do with Nvidia or graphics so no way to test the TV capability.

If you have detailed instructions that would result in the system working with nvidia etc after installing the new kernels please provide it.

Happy to test things.

Cheers
Stephen

[Kai-Heng Feng (kaihengfeng)]

You can install HWE Stack [1] for much newer kernel and Xorg.

[1] https://wiki.ubuntu.com/Kernel/LTSEnablementStack

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]