CUPS : wrong imageable area A4 for Canon MG4200

Bug #1728067 reported by Xavier
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Prints are shifted to the bottom, end of the page is never printed.
I have a look on the ppd file of my printer and the imageablearea for size A4 seems wrong.

It's should be

ImageableArea A4/A4: "18 36 577 806"

but it's ImageableArea A4: "18 106 577 819"

I tried to edit and change it, but on each reload of cups the wrong version come in place.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you attach your PPD file? So I can see from which driver it comes.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Xavier,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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