Bluetooth does not detect any devices

Bug #1728036 reported by Paolo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Bluetooth does not detect any devices

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-97-generic 4.4.0-97.120
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: johannes 1664 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 27 14:26:40 2017
HibernationDevice: RESUME=UUID=f750a173-1ffa-48c7-9aaa-faf8785da5eb
InstallationDate: Installed on 2017-07-23 (96 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b49f Chicony Electronics Co., Ltd
 Bus 001 Device 002: ID 174f:1169 Syntek
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80MJ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-97-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-97-generic N/A
 linux-backports-modules-4.4.0-97-generic N/A
 linux-firmware 1.157.12
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: CCCN18WW(V2.04)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo ideapad 1
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 100-15IBY
dmi.modalias: dmi:bvnLENOVO:bvrCCCN18WW(V2.04):bd11/11/2015:svnLENOVO:pn80MJ:pvrLenovoideapad100-15IBY:rvnLENOVO:rnLenovoideapad1:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad100-15IBY:
dmi.product.name: 80MJ
dmi.product.version: Lenovo ideapad 100-15IBY
dmi.sys.vendor: LENOVO

Revision history for this message
Paolo (paolo67bz) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Paolo (paolo67bz) wrote : Re: [Bug 1728036] Re: Bluetooth does not detect any devices

Hello Joseph!

I remember the Bluetooth used to work correctly when I first installed
Ubuntu on my laptop, but unfortunately I cannot tell after which update
it ceased to work because I have not been using the Bluetooth for a long
time.

A compromise solution would be to use an external USB Bluetooth dongle,
which has proved to work fine.
But still I would prefer to use my laptop's internal Bluetooth adapter
if possible.

I will try to install the upstream kernel and let you know.

Thank you very much for your help!

Paolo

Am 30.10.2017 um 21:39 schrieb Joseph Salisbury:
> Did this issue start happening after an update/upgrade? Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc7
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

--

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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