gnome-shell crashed with signal 5 in _XIOError()

Bug #1727806 reported by Oleksandr
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

have kind of complex issues after upgrading from 17.04 to 17.10, and also want to mention that not sure that all of them relates to Gnome

1 - lock-screen (Super+L) forces back to desktop after 15-25 minutes without asking for a password (is it security-related issue or not?)
2 - multiple monitors connection issue (looks like OS not able to operate 3 monitors: built-in laptop display + 2 monitors connected via dok-station) the main issue was that while working, all displays may fall sleep, even while in system settings it was prohibited.
after i tried deactivate 3-rd display from system preferances, and than activate it acain - i just could not activate, after pushing button Apply - again going back to 2 active displays.
in cmd command xrandr --listmonitors and --listactivemonitors shows only 2 available displays, but after running xrandr --auto, third monitor was identified, but it is unable to set is as separate monitor, only as mirror of built-in display.
3 - some times, after locking laptop, instead of lock screen it make my user log-off (after loging in getting message about gnome crash)
4 - some times after unlocking display it takes 2-5 seconts to display top gnome bar (i see open app windows but dont see anything else on desktop)

PS: Sorry for such mess of issues, i'm using this report tool first time.

PPS: can attach logs or any dumps if it will be needed/requested.

ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu4
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Greeter:GNOME
Date: Thu Oct 26 20:33:18 2017
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:

InstallationDate: Installed on 2017-02-03 (265 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcCmdline: /usr/bin/gnome-shell
Signal: 5
SourcePackage: gnome-shell
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libmutter-1.so.0
 _XIOError () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 _XEventsQueued () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 XPending () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
Title: gnome-shell crashed with signal 5 in _XIOError()
UpgradeStatus: Upgraded to artful on 2017-10-24 (2 days ago)
UserGroups:

Revision history for this message
Oleksandr (alekcrane) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1505409, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.