User session crash directly after login and user is back at login screen.

Bug #1726097 reported by Daniel Holm
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell-extension-ubuntu-dock (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After upgrade from Ubuntu 17.04 I was no longer able to login. First I thought it was because of the new display server but the same thing happened when using X.

I did a reset of dconf and was then able to login to the GNOME session, but trying to login to the Ubuntu session the screen blackout out shortly after entering the password and I was back at the login screen.

I found that if I enabled the Ubuntu dock in the GNOME session same thing happened - but while logged in. Gnome Shell crashed and I was back at the login screen. Now I was no longer able to login to the Gnome session either and had to do another reset of dconf.

I then uninstalled the gnome-shell-extension-ubuntu-dock package and tried to login to the Ubuntu session and it worked. I of course had to try to trying to keep singeling it out, and when I now installed that package again I am unable to use the Ubuntu session, but Gnome session (without the Ubuntu dock enabled) works.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell-extension-ubuntu-dock 0.7
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Oct 22 19:44:27 2017
InstallationDate: Installed on 2016-09-28 (389 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: gnome-shell-extension-ubuntu-dock
UpgradeStatus: Upgraded to artful on 2017-10-16 (5 days ago)

Revision history for this message
Daniel Holm (danielholm) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please look in /var/crash for crash files, and upload them using this command:

  ubuntu-bug /var/crash/WHATEVER.crash

When done, please mention here what the ID(s) of the new bug(s) are.

Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: New → Incomplete
Daniel Holm (danielholm)
Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: Incomplete → Fix Released
status: Fix Released → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

could you submit with ubuntu-bug as indicated? the file is made to be processed by tools not to be human read in bug comments

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell-extension-ubuntu-dock (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: Incomplete → Expired
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