full desktop screenshot via shutter is not working - garbage image

Bug #1725774 reported by Arindam
This bug report is a duplicate of:  Bug #1502263: Shutter does not work in Wayland. Edit Remove
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This bug affects 1 person
Affects Status Importance Assigned to Milestone
shutter (Ubuntu)
New
Undecided
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Bug Description

After a fresh install of Ubuntu 17.10, install shutter via 'apt install shutter'.

Opened shutter and click desktop in shutter menu to take screenshot of entire desktop. Screenshot image is created but it is a garbage image (see attached).

Log shows below:

22:53:18 dbus-daemon: GLib-CRITICAL **: Source ID 1208 was not found when attempting to remove it at /usr/share/perl5/Shutter/App/ShutterNotification.pm line 148, <DATA> line 19.
22:53:18 dbus-daemon: GLib-CRITICAL **: Source ID 1208 was not found when attempting to remove it at /usr/share/perl5/Shutter/App/ShutterNotification.pm line 148, <DATA> line 19.
22:53:18 dbus-daemon: GLib-CRITICAL **: Source ID 1214 was not found when attempting to remove it at /usr/share/perl5/Shutter/App/ShutterNotification.pm line 186, <DATA> line 19.
22:53:18 dbus-daemon: GLib-CRITICAL **: Source ID 1201 was not found when attempting to remove it at /usr/bin/shutter line 7260, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Copy pixels == false at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Rowstride: 64, Length: 1048 at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Dimensions: 16 x 16 at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Encoding raw at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: gdk_pixbuf_from_pixdata() called on: at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Copy pixels == false at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Rowstride: 64, Length: 1048 at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Dimensions: 16 x 16 at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: Encoding raw at /usr/bin/shutter line 2889, <DATA> line 19.
22:53:15 dbus-daemon: GdkPixbuf-LOG **: gdk_pixbuf_from_pixdata() called on: at /usr/bin/shutter line 2889, <DATA> line 19.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: shutter 0.93.1-2
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 21 22:58:49 2017
InstallationDate: Installed on 2017-10-21 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: shutter
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Arindam (arindam) wrote :
Arindam (arindam)
summary: - full desktop screenshot via shutter is working - garbage image
+ full desktop screenshot via shutter is not working - garbage image
Revision history for this message
Michael Kogan (michael-kogan) wrote :

This is pretty sure due to Ubuntu 17.10 using Wayland which is unfortunately unsupported by Shutter.

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