gnome-software (11) g_string_truncate → g_io_channel_shutdown → pk_client_helper_copy_stdout_cb → g_main_dispatch → g_main_context_dispatch

Bug #1724247 reported by errors.ubuntu.com bug bridge
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
Critical
Robert Ancell
Bionic
Confirmed
Critical
Robert Ancell

Bug Description

Test Case:
1. Download opera deb file from opera.com
2. Run the file to launch gnome-software
3. Install it
4. Proceed with the debconf prompt

Actual result
It hangs and generate this crashes when the user closes the debconf window.

The Ubuntu Error Tracker has been receiving reports about a problem regarding gnome-software. This problem was most recently seen with package version 3.26.1-0ubuntu1, the problem page at https://errors.ubuntu.com/problem/97e065b74cb46f2d7166fd3d3b5167a0102d9d0d contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

Tags: bionic artful
Revision history for this message
Sebastien Bacher (seb128) wrote :

That's a bit similar to bug #1724248, doesn't have many reports at the moment so setting as low

Changed in gnome-software (Ubuntu):
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Setting to High because it affects a core feature of package management (debconf prompts during installation)

description: updated
Changed in gnome-software (Ubuntu):
importance: Low → High
summary: - /usr/bin/gnome-
- software:11:g_string_truncate:g_io_channel_shutdown:pk_client_helper_copy_stdout_cb:g_main_dispatch:g_main_context_dispatch
+ gnome-software (11) g_string_truncate → g_io_channel_shutdown →
+ pk_client_helper_copy_stdout_cb → g_main_dispatch →
+ g_main_context_dispatch
tags: added: bionic rls-bb-incoming
Changed in gnome-software (Ubuntu):
importance: High → Critical
Will Cooke (willcooke)
Changed in gnome-software (Ubuntu):
assignee: nobody → Robert Ancell (robert-ancell)
tags: removed: rls-bb-incoming
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