While running the Orca screen reader, unable to create or restore disk images

Bug #1723879 reported by Jeremy Lincicome
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
GNOME Disks
Expired
Medium
gnome-disk-utility (Ubuntu)
Triaged
High
Unassigned
gnome-orca (Ubuntu)
New
High
Unassigned

Bug Description

When I choose either Create disk image or Restore disk image from the menu next to the drive I want to work with, I'm able to select the path where I want the image created or restored from. However, when the password dialog appears, asking me to confirm the operation, I'm unable to read the dialog with Orca.
Also, the password dialog appears to completely crash the screen reader. The only way for me to regain screen reader output is to get sighted assistance to cancel the dialog, then use Alt+super+s to restart Orca. The password dialog read fine in 17.04.
Steps to reproduce:
1. Start the screen reader by pressing Alt+Super+s.
2. Open Disks from the overview search box.
3. Find a drive to image by using the Up and Down arrow keys in the treeview that appears.
4. Press the Tab key until you hear the screen reader say "menu", then press Enter to open it.
5. Use the Down arrow key to find "Create Disk Image", then press Enter to open it.
6. Type a name for your image in the edit box, and make sure the combobox is set to the path where you want the image saved.
7. Tab to the "Start Creating..." button and press Enter.
What happens?:
At this point, I hear nothing from Orca, and my laptop's fan races as if the CPU is under heavy load.
What should happen?:
The password dialog should be readable by Orca, and should not cause Orca to crash.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-disk-utility 3.26.1-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Oct 16 00:47:27 2017
SourcePackage: gnome-disk-utility
UpgradeStatus: Upgraded to artful on 2017-09-25 (20 days ago)

Revision history for this message
Jeremy Lincicome (w0jrl1) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

affects: gnome-disk-utility (Ubuntu) → gnome-orca (Ubuntu)
Changed in gnome-orca (Ubuntu):
importance: Undecided → Low
importance: Low → High
Revision history for this message
Jeremy Lincicome (w0jrl1) wrote :

The link for the upstream bug is
https://bugzilla.gnome.org/show_bug.cgi?id=758575:

Changed in gnome-disk-utility:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

thanks

Changed in gnome-disk-utility (Ubuntu):
importance: Undecided → High
status: New → Triaged
Changed in gnome-disk-utility:
status: Confirmed → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.