Despite power/display settings on never, screen turns off

Bug #1722355 reported by Steve
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-384 (Ubuntu)
Won't Fix
Undecided
Unassigned
xorg-server (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Running 17.10 64bit on Syx/MSI 16Gb desktop with Geforce GTX950 on Samsung monitor. When left unattended, screen blanks after a few minutes, as if it was set to. Wakes with no issues, but sometimes i find that it has logged me out. I have triple-checked all settings and see no problem there. Problem began a few days ago after a recent update. Thanks

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 384.90 Tue Sep 19 19:17:35 PDT 2017
 GCC version: gcc version 7.2.0 (Ubuntu 7.2.0-8ubuntu2)
.proc.driver.nvidia.warnings.fbdev:
 Your system is not currently configured to drive a VGA console
 on the primary VGA device. The NVIDIA Linux graphics driver
 requires the use of a text-mode VGA console. Use of other console
 drivers including, but not limited to, vesafb, may result in
 corruption and stability problems, and is not supported.
.tmp.unity_support_test.0:

ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 9 12:57:46 2017
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2957]
InstallationDate: Installed on 2017-04-07 (184 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Beta amd64 (20170321)
MachineType: MSI MS-7673
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic root=UUID=7aaf85cc-4052-49d5-ba13-4e3a8c8ff17d ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.28B6
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P67A-C43 (MS-7673)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.28B6:bd08/31/2011:svnMSI:pnMS-7673:pvr1.0:rvnMSI:rnP67A-C43(MS-7673):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7673
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.13.1+17.10.20170901-0ubuntu1
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Mon Oct 9 12:44:58 2017
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Logitech Unifying Device. Wireless PID:4016 MOUSE, id 8
 input Logitech M215 2nd Gen MOUSE, id 9
 input Logitech Unifying Device. Wireless PID:4016 KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.3-1ubuntu7

Revision history for this message
Steve (brewmaster396) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Won't Fix
Changed in nvidia-graphics-drivers-384 (Ubuntu):
status: New → Won't Fix
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