max holds enhancements

[Catherine Prince]

There isn't currently a way to restrict holds based on circulation modifier. Having a feature similar to circulation limit sets (hold limit sets) or having the max holds field in the hold policy configuration use a circ mod (if applied) would be desirable.

[Jennifer Weston (jweston)]

More robust functionality is needed with setting hold maximums. To add to the issue description – while we can restrict holds per single permission group per single circulation modifier, there are multiple unmet needs for max holds configuration. Desired functionality includes adding the ability to: (1) set a maximum number of holds per a set of circ modifiers for a single permission group (hold limit sets – similar to circulation limit sets as suggested) – ex: apply one max for multiple audiovisual types and (2) set a patron threshold for maximum number of holds allowed similar to patron checkout threshold – ex: Juvenile patrons limited to 25 holds

[Jennifer Weston (jweston)]

Confirmed in 3.3

[Carrie Cleary (ccleary.pails)]

Many locations want to be able to set a max holds, so any improvement to this would be welcomed.

It is not good if a customer can place 50 holds on DVDs, but then when they come to get them, that is the first time they learn they can only borrow 10 DVDs. It can lead to customer confusion.

[Elizabeth Davis (elidavis)]

Confirmed it's still an issue in 3.9.2.

[Jennifer Pringle (jpringle-u)]

Confirmed still an issue in 3.11

[Elizabeth Davis (elidavis)]

We have actually been hitting this more and more lately. Especially if a library has a low limit on one circulation modifier. For instance, if they have a limit of 10 on books and 5 on DVD, once the patron gets to a total of 5 holds, it will block any more DVDs even if the 5 holds are on books or audiobooks.