BUG: unable to handle kernel paging request at 00000003ffffffff

[BertN45]

I have 12,000 files in my music library, the scanning of the library stopped after # 3,085. It stayed on that number for say 1 minute and afterwards this crash happened.

ProblemType: KernelOops
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-11-generic 4.13.0-11.12
ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1
Uname: Linux 4.13.0-11-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-11-generic.
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: I82801AAICH [Intel 82801AA-ICH], device 0: Intel ICH [Intel 82801AA-ICH]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: bertadmin 1714 F...m pulseaudio
 /dev/snd/controlC0: bertadmin 1714 F.... pulseaudio
 /dev/snd/timer: bertadmin 1714 f.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with AD1980 at irq 21'
   Mixer name : 'Analog Devices AD1980'
   Components : 'AC97a:41445370'
   Controls : 46
   Simple ctrls : 32
Date: Mon Sep 25 09:06:20 2017
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: 0010:0x3ffffffff
Failure: oops
HibernationDevice: RESUME=UUID=a6a86a55-6b71-479e-b3a2-dd2fecee19f6
InstallationDate: Installed on 2017-09-23 (1 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170831)
IwConfig:
 enp0s3 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: innotek GmbH VirtualBox
ProcFB: 0 vboxdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-11-generic root=UUID=ceddb6c8-5ac7-4df4-b508-2f403cc0e8de ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon N/A
RfKill:

SourcePackage: linux
StagingDrivers: vboxvideo
Title: BUG: unable to handle kernel paging request at 00000003ffffffff
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc2/

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]