freeze and crashes while playing video or using multimedia files

[Aravind R]

freeze and crashes while playing video or using multimedia files

It crashes with black lines

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: nautilus 1:3.18.4.is.3.14.3-0ubuntu6
ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Sep 25 12:23:29 2017
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.xdg.autostart.nautilus-autostart.desktop: 2017-09-16T22:30:01.532539

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Aravind R (araviaravi)]

Mr. Sebastien, I will try. But I may take some time. Because I have to understand that first, I am new to linux os.

I will try to add the report soon.

[Aravind R (araviaravi)]

I dont know I just stuck in terminal as

Ign http://dl.google.com/linux/chrome/deb stable InRelease
Get:1 http://repo.mysql.com/apt/ubuntu xenial InRelease [19.1 kB]
Get:2 http://archive.ubuntu.com/ubuntu xenial InRelease [247 kB]
Get:3 http://archive.canonical.com/ubuntu xenial InRelease [11.5 kB]
Get:4 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu xenial InRelease [24.3 kB]
Get:5 http://dl.google.com/linux/chrome/deb stable Release [1189 B]
Get:6 http://dl.google.com/linux/chrome/deb stable Release.gpg [819 B]
Get:7 http://ppa.launchpad.net/mkusb/ppa/ubuntu xenial InRelease [18.0 kB]
Get:8 http://archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Get:9 http://archive.canonical.com/ubuntu xenial/partner amd64 Packages [3128 B]
Get:10 http://dl.google.com/linux/chrome/deb stable/main amd64 Packages [1396 B]
Get:11 http://archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Get:12 http://ppa.launchpad.net/morphis/anbox-support/ubuntu xenial InRelease [17.5 kB]
Get:13 http://archive.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Get:14 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages [1201 kB]
Get:15 http://repo.mysql.com/apt/ubuntu xenial/mysql-cluster-7.5 Sources [991 B]
Get:16 http://repo.mysql.com/apt/ubuntu xenial/mysql-apt-config amd64 Packages [563 B]
Get:17 http://ppa.launchpad.net/noobslab/icons/ubuntu xenial InRelease [17.5 kB]
Get:18 http://download.virtualbox.org/virtualbox/debian xenial InRelease [7877 B]
Get:19 http://repo.mysql.com/apt/ubuntu xenial/mysql-cluster-7.5 amd64 Packages [4538 B]
Get:20 http://repo.mysql.com/apt/ubuntu xenial/mysql-tools amd64 Packages [2872 B]
Get:21 http://ppa.launchpad.net/noobslab/icons2/ubuntu xenial InRelease [17.5 kB]
Get:22 https://download.sublimetext.com apt/stable/ InRelease [2562 B]
Get:23 http://ppa.launchpad.net/noobslab/themes/ubuntu xenial InRelease [17.6 kB]
Get:24 http://download.virtualbox.org/virtualbox/debian xenial/contrib amd64 Packages [1469 B]
Get:25 https://download.sublimetext.com apt/stable/ Packages [729 B]
Get:26 http://deb.torproject.org/torproject.org xenial InRelease [3536 B]
Get:27 http://ppa.launchpad.net/snwh/pulp/ubuntu xenial InRelease [17.5 kB]
Get:28 http://deb.torproject.org/torproject.org xenial/main amd64 Packages [4596 B]
Get:29 http://ppa.launchpad.net/tista/adapta/ubuntu xenial InRelease [17.5 kB]
Get:30 https://dl.winehq.org/wine-builds/ubuntu xenial InRelease [4701 B]
Get:31 http://ppa.launchpad.net/tsbarnes/indicator-keylock/ubuntu xenial InRelease [17.6 kB]
Get:32 https://dl.winehq.org/wine-builds/ubuntu xenial/main amd64 Packages [17.7 kB]
Get:33 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu xenial/main amd64 Packages [12.4 kB]
Get:34 http://archive.ubuntu.com/ubuntu xenial/main amd64 DEP-11 Metadata [733 kB]
Get:35 http://ppa.launchpad.net/mkusb/ppa/ubuntu xenial/main amd64 Packages [1384 B]
Get:36 http://ppa.launchpad.net/morphis/anbox-support/ubuntu xenial/main amd64 Packages [656 B]
Get:37 http://ppa.launchpad.net/noobslab/icons/ubuntu xenial/main amd64 Packa...

[Aravind R (araviaravi)]

I have attached the crash report for nautilus

[Launchpad Janitor (janitor)]

[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.]