Unable to calibrate monitors through Gnome Control Center->Color [calibration failed with code 1: no sensor->get_sample]
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center (Ubuntu) |
Confirmed
|
High
|
Unassigned |
Bug Description
Fresh install of Artful, using gnome-session to access vanilla GNOME session on Wayland (also tried on xorg). Attempting to calibrate monitors through Gnome Control Center-
Calibration failed!
An internal error occurred that could not be recovered. You can remove the calibration device.
Syslog:
Sep 24 12:19:31 desktop kernel: [ 262.849675] usb 3-6: new full-speed USB device number 7 using xhci_hcd
Sep 24 12:19:32 desktop kernel: [ 262.990880] usb 3-6: New USB device found, idVendor=0971, idProduct=2007
Sep 24 12:19:32 desktop kernel: [ 262.990882] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 24 12:19:32 desktop kernel: [ 262.990884] usb 3-6: Product: colormunki
Sep 24 12:19:32 desktop kernel: [ 262.990885] usb 3-6: Manufacturer: X-Rite
Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.
Sep 24 12:19:32 desktop gnome-shell[876]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on
Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.
Sep 24 12:19:32 desktop org.gnome.
Sep 24 12:19:32 desktop org.gnome.
Sep 24 12:19:32 desktop org.gnome.
Sep 24 12:19:32 desktop org.gnome.
Sep 24 12:19:32 desktop org.gnome.
Sep 24 12:19:32 desktop org.gnome.
Sep 24 12:19:32 desktop org.gnome.
I attempted to fix the permissions error for /dev/dri/card0. Current permissions:
rwh@desktop:~$ ls -l /dev/dri/card0
crw-rw----+ 1 root video 226, 0 Sep 24 12:15 /dev/dri/card0
Tried adding my user to video group, which made no difference. Then made file world r/w:
rwh@desktop:~$ sudo chmod o+rw /dev/dri/card0
Which fixed that problem. Now, in the calibrate wizard, on the second step (Display Type) I am offered three options (LCD, CRT, Projector) where I only saw LCD previously. However, the calibration step failed the same as before. Syslog:
Sep 24 12:36:46 desktop kernel: [ 1298.430546] usb 3-6: new full-speed USB device number 12 using xhci_hcd
Sep 24 12:36:46 desktop kernel: [ 1298.571756] usb 3-6: New USB device found, idVendor=0971, idProduct=2007
Sep 24 12:36:46 desktop kernel: [ 1298.571759] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 24 12:36:46 desktop kernel: [ 1298.571760] usb 3-6: Product: colormunki
Sep 24 12:36:46 desktop kernel: [ 1298.571762] usb 3-6: Manufacturer: X-Rite
Sep 24 12:36:46 desktop pulseaudio[953]: message repeated 3 times: [ W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.]
Sep 24 12:36:47 desktop gnome-control-
Sep 24 12:36:47 desktop gnome-control-
Sep 24 12:36:47 desktop gnome-control-
Sep 24 12:36:47 desktop gnome-control-
Sep 24 12:37:21 desktop dbus-daemon[4121]: Activating via systemd: service name='org.
Sep 24 12:37:21 desktop systemd[3601]: Starting Color management helper...
Sep 24 12:37:21 desktop dbus-daemon[4121]: Successfully activated service 'org.freedeskto
Sep 24 12:37:21 desktop systemd[3601]: Started Color management helper.
Sep 24 12:37:21 desktop gnome-control-
Sep 24 12:37:34 desktop gnome-control-
Sep 24 12:37:35 desktop gnome-control-
I also attempted the same process using a ColorHug, syslog output:
Sep 24 13:40:20 desktop kernel: [ 5112.073831] usb 3-5: new full-speed USB device number 27 using xhci_hcd
Sep 24 13:40:20 desktop kernel: [ 5112.216193] usb 3-5: New USB device found, idVendor=273f, idProduct=1001
Sep 24 13:40:20 desktop kernel: [ 5112.216198] usb 3-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Sep 24 13:40:20 desktop kernel: [ 5112.216201] usb 3-5: Product: ColorHug
Sep 24 13:40:20 desktop kernel: [ 5112.216204] usb 3-5: Manufacturer: Hughski Ltd.
Sep 24 13:40:20 desktop kernel: [ 5112.218554] hid-generic 0003:273F:
Sep 24 13:40:20 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.
Sep 24 13:40:20 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.
Sep 24 13:40:20 desktop gnome-control-
Sep 24 13:40:20 desktop gnome-control-
Sep 24 13:40:20 desktop gnome-control-
Sep 24 13:40:20 desktop gnome-control-
Sep 24 13:40:24 desktop gnome-software[
Sep 24 13:40:43 desktop dbus-daemon[6900]: Activating via systemd: service name='org.
Sep 24 13:40:43 desktop systemd[3601]: Starting Color management helper...
Sep 24 13:40:43 desktop dbus-daemon[6900]: Successfully activated service 'org.freedeskto
Sep 24 13:40:43 desktop systemd[3601]: Started Color management helper.
Sep 24 13:40:43 desktop colord[1138]: ignoring error: usb:00:05: Invalid read: retval=0x0a [Invalid value] cmd=0x35 [get-remote-hash] (expected 0x35 [get-remote-hash]) len=64 (expected 22 or 64)
Sep 24 13:40:43 desktop gnome-control-
Sep 24 13:40:49 desktop gnome-control-
Sep 24 13:40:50 desktop gnome-control-
rwh@desktop:~$ lsb_release -rd
Description: Ubuntu Artful Aardvark (development branch)
Release: 17.10
rwh@desktop:~$ apt-cache policy gnome-control-
gnome-control-
Installed: 1:3.26.0-0ubuntu2
Candidate: 1:3.26.0-0ubuntu2
Version table:
*** 1:3.26.0-0ubuntu2 500
500 http://
100 /var/lib/
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-control-
ProcVersionSign
Uname: Linux 4.13.0-11-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Sep 24 13:15:14 2017
ExecutablePath: /usr/bin/
InstallationDate: Installed on 2017-09-23 (1 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919)
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, user)
XDG_RUNTIME_
LANG=en_AU.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-
UpgradeStatus: No upgrade log present (probably fresh install)
summary: |
- Unable to calibrate monitors through Gnome Control Center->Color in - artful + Unable to calibrate monitors through Gnome Control Center->Color |
tags: |
added: focal removed: artful |
summary: |
Unable to calibrate monitors through Gnome Control Center->Color + [calibration failed with code 1: no sensor->get_sample] |
tags: | added: groovy |
tags: | removed: groovy |
tags: | added: jammy |
tags: | added: xorg-session |
Thanks for your report. I confirm this error. center crashes.
On second try gnome-control-