[Inspiron 13-7359, Conexant CX20722, Speaker, Internal] No sound at all

Bug #1717617 reported by Manikanta Bhagavatula
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

I am not able to listen to the sound on bootup and when I login I cannot hear any sound on browser, not even the bubble pop sound that we typically hear when the volume increase button is pressed. Kindly fix this at the earliest. Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-33-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: manikanta 1980 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 15 19:01:38 2017
InstallationDate: Installed on 2017-09-01 (14 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: manikanta 1980 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 13-7359, Conexant CX20722, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.06.00
dmi.board.name: 0WJF7F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd02/25/2016:svnDellInc.:pnInspiron13-7359:pvr:rvnDellInc.:rn0WJF7F:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.

Revision history for this message
Manikanta Bhagavatula (bhagava) wrote :
Changed in alsa-driver (Ubuntu):
assignee: nobody → Manikanta Bhagavatula (bhagava)
assignee: Manikanta Bhagavatula (bhagava) → nobody
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