package bluez 5.37-0ubuntu5.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[RazvanANCA]

I was trying to perform the update on linux 16.04 LTE of my QNAP TS-253A NAS server when the error occurred.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: bluez 5.37-0ubuntu5.1
Uname: Linux 4.2.8 x86_64
NonfreeKernelModules: vfio_pci vfio_virqfd vfio_iommu_type1 vfio vhost_scsi target_core_mod vhost_net vhost macvtap macvlan tun vringh virtio_scsi virtio_pci virtio_net virtio_mmio virtio_console virtio_blk virtio_balloon virtio_rng virtio_ring virtio kvm_intel kvm xt_nat rfcomm iscsi_tcp libiscsi_tcp libiscsi scsi_transport_iscsi fbdisk cdc_ether ipt_MASQUERADE iptable_nat nf_nat_masquerade_ipv4 nf_nat_ipv4 nf_nat xt_policy xt_mark bonding br_netfilter bridge stp 8021q ipv6 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core snd_usb_caiaq snd_usb_audio snd_usbmidi_lib snd_seq_midi snd_rawmidi fnotify udf isofs sp5100_tco iTCO_wdt tbs_keys ufsd jnl pl2303 usbserial qm2_i2c intel_ips drbd flashcache dm_tier_btier_algo dm_thin_pool dm_bio_prison dm_persistent_data hal_netlink k10temp coretemp r8152 usbnet mii igb e1000e mpt3sas mpt2sas scsi_transport_sas raid_class usb_storage xhci_pci xhci_hcd usblp uhci_hcd ehci_pci ehci_hcd
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
Date: Fri Sep 15 21:39:42 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InterestingModules: rfcomm
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1005:b155 Apacer Technology, Inc.
 Bus 001 Device 002: ID 045e:0800 Microsoft Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProcKernelCmdLine: consoleblank=0 console=ttyS0,115200n8 video=HDMI-A-1:800x600@60 video=HDMI-A-2:800x600@60 i915.disable_dp_dual_mode=1 i915.disable_power_well=0 memmap=2M$0x8000000 ramoops.mem_address=0x8000000 ramoops.mem_size=0x200000 ramoops.console_size=0x100000 BOOT_IMAGE=/boot/bzImage root=/dev/ram0 rw
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.24
SourcePackage: bluez
Title: package bluez 5.37-0ubuntu5.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
getfacl: Error: command ['getfacl', '/dev/rfkill'] failed with exit code 1: getfacl: /dev/rfkill: No such file or directory
hciconfig: Error: command hciconfig failed with exit code 1: Can't open HCI socket.: Address family not supported by protocol
rfkill: Can't open RFKILL control device: No such file or directory
upstart.bluetooth.override: manual

[Steve Beattie (sbeattie)]

Not quite sure what's gone wrong, but these are the relevant messages from the journal log:

sep 15 21:39:42 hostname bluetoothd[22727]: Failed to access management interface
sep 15 21:39:42 hostname bluetoothd[22727]: Adapter handling initialization failed
sep 15 21:39:42 hostname pulseaudio[5571]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
sep 15 21:39:42 hostname systemd[1]: Failed to start Bluetooth service.
sep 15 21:39:42 hostname systemd[1]: bluetooth.service: Failed with result 'exit-code'.
sep 15 21:39:42 hostname AptDaemon.Worker[21499]: CRITICAL: bluez: subprocess installed post-installation script returned error exit status 1

[Daniel van Vugt (vanvugt)]

Could be the same issue as any of these:
  bug 1426228
  bug 1640468
  bug 1682731
  bug 1698650

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.