Ubuntu
gnome-shell package

gnome-shell crashed with signal 5 in _XIOError()

Bug #1712303 reported by graingert on 2017-08-22

This bug report is a duplicate of: Bug #1556601: gnome-shell crashed with signal 5 in _XIOError() from _XReply() from XSync() from gdk_x11_display_error_trap_pop_internal() from gdk_error_trap_pop_internal() from meta_screen_free() from meta_display_close(). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-shell (Ubuntu)	New	Undecided	Unassigned

Bug Description

Can't launch gnome shell anymore. I go into a login loop

ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.24.3-0ubuntu4
ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5
Uname: Linux 4.12.0-11-generic x86_64
ApportVersion: 2.20.6-0ubuntu6
Architecture: amd64
CurrentDesktop: GNOME-Greeter:GNOME
Date: Tue Aug 22 10:58:33 2017
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:

InstallationDate: Installed on 2017-07-27 (25 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170727)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/false
Signal: 5
SourcePackage: gnome-shell
StacktraceTop:
?? () from /usr/lib/x86_64-linux-gnu/libmutter-0.so.0
_XIOError () from /usr/lib/x86_64-linux-gnu/libX11.so.6
_XReply () from /usr/lib/x86_64-linux-gnu/libX11.so.6
XSync () from /usr/lib/x86_64-linux-gnu/libX11.so.6
?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
Title: gnome-shell crashed with signal 5 in _XIOError()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

Tags:

Revision history for this message

graingert (tagrain) wrote on 2017-08-22:

Dependencies.txt Edit (19.6 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (130.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")

information type:

Private → Public

Revision history for this message

Apport retracing service (apport) wrote on 2017-08-22: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1556601, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags:

removed: need-amd64-retrace

Revision history for this message

graingert (tagrain) wrote on 2017-08-22:

OK, I fixed this by doing:

gsettings reset-recursively org.gnome.shell.extensions
gsettings reset-recursively org.gnome.shell.extensions.dash-to-dock
rm -rf ~/.local/share/gnome-shell/extensions

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2017-08-23:

I suspect this is pointing at the wrong bug. We can't tell without a detailed stack trace. It's possible this should be pointing at bug 1712306 instead.