gnome-shell crashed with signal 5 in _XIOError()

Bug #1712037 reported by ROCHE
260
This bug affects 1 person
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gnome-shell (Ubuntu)
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Bug Description

Sorry, I am french.
My pc : Asus GL 753V Core I7 7700.
Since the 4.10.0.21 version of ub 17.04, No more update from update version 4.10.0.22, ... screen remain black. So I update in the ub 17.10 and the same problem ! It seems to be a bug of snapp daemon or some thing else. it's cannot start service or ...?
I had to start ubuntu 17.10 on recovery mode but ... Bad screen OR on the last version ok : 4.10.0.21 (ub 17.04)
Slts

ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.24.3-0ubuntu4
ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.6-0ubuntu6
Architecture: amd64
CurrentDesktop: GNOME-Greeter:GNOME
Date: Mon Aug 21 00:29:15 2017
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:

InstallationDate: Installed on 2017-02-16 (185 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/false
Signal: 5
SourcePackage: gnome-shell
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libmutter-0.so.0
 _XIOError () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 _XEventsQueued () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 XPending () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
Title: gnome-shell crashed with signal 5 in _XIOError()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

Revision history for this message
ROCHE (guyroche08-6) wrote :
Revision history for this message
ROCHE (guyroche08-6) wrote :

Or seems to be a CPUs#7stuck ... Problem Timeout to start some process

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1505409, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private Security → Public Security
tags: removed: need-amd64-retrace
Revision history for this message
ROCHE (guyroche08-6) wrote :

Another thing with this bug :
To day Wednesday 23, I update ub 17.10.... That put on my pc the 4.12.0.12.13 : Same problem : pc don't start. on attachement you'll see screen of start (when it's begin to bug).
I come back on 4.10.0.21 and all system changed but always working !
Remember that bug begins after the 4.10.0.21...

Cordialement

Revision history for this message
ROCHE (guyroche08-6) wrote :

!!!!! I Thought That is the problem of this bug :

It's because Driver X Server video proposed with ubuntu don't work on my pc Asus GL753V core I7 7700. in recovery mode XServer x org video works. Driver AMD NVIDIA GE Force 1050 (NVIDIA binary driver version 375.82) works in normal version but NOT in recovery mode !!!! Using now Kernel 4.12.0.12

Cordialement

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Your Ubuntu system has described a gnome-shell crash, which is actually bug 1505409.

If you have other problems you would like to report then please open a new bug:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+filebug

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