Cannot upgrade from 13.10 to 14.04

Bug #1711871 reported by Monica Jimenez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

release of Ubuntu: Description: Ubuntu 13.10
Release: 13.10

apt-cache policy pkgname: N: No se ha podido localizar el paquete pkgname

When i start my pc, it says i dont have more support for 13.10 and it ask me for upgrade to 14.04. However, it is a message that says: "No se ha podido calcular la actualización. Ha ocurrido un problema mientras se calculaba la actualización. Eso pudo ser causado por: *Actualizar a una versión de ubuntu aún no publicada. * Estar ejecutando la versión actual, aún no publicada, de Ubuntu. *Paquetes no oficiales de software no proporcionados por Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.5
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CrashDB: ubuntu
Date: Sat Aug 19 19:07:58 2017
InstallationDate: Installed on 2013-12-26 (1332 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2017-08-20 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
Monica Jimenez (malejia) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Reviewing the files from your upgrade attempt you seem to have enabled a PPA that provides Xorg packages. This will prevent the upgrade as that PPA contains different versions of packages essential to Ubuntu. The page, https://launchpad.net/~xorg-edgers/+archive/ppa, contains details on to how to revert to the official Xorg packages for the xorg-edgers PPA. Instructions for reverting to official Xorg packages should be similar for the PPA that you have enabled. Thanks.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: saucy2trusty
tags: added: ppa
tags: added: xorg-edgers-ppa
Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1069133, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.
[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

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