Laptop freeze when plugged power cable

[Stefano Novelli]

Hi, my laptop freeze when i plugged the power cable or when i remove the power cable and has no function of the mouse or the keyboard. I have to restart system.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-32-generic 4.10.0-32.36
ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
Uname: Linux 4.10.0-32-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: stefano 7382 F...m pulseaudio
 /dev/snd/controlC0: stefano 7382 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Aug 16 06:21:21 2017
HibernationDevice: RESUME=UUID=106e7865-d3bc-4093-950f-284f3089b24e
InstallationDate: Installed on 2016-06-01 (440 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: ASUSTeK COMPUTER INC. N752VX
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic root=UUID=2ff708a9-3c60-4dc1-a3d2-06dc141831c1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-32-generic N/A
 linux-backports-modules-4.10.0-32-generic N/A
 linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-04-13 (124 days ago)
dmi.bios.date: 01/26/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N752VX.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N752VX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN752VX.204:bd01/26/2016:svnASUSTeKCOMPUTERINC.:pnN752VX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN752VX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N752VX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13-rc4

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]