Crash after startup with connected USB-Hub
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
Using Ubuntu Gnome 17.4, 4.10.0-32-generic.
Connected device:
USB-C Hub (BQEEL-
On startup with the USB-hub connected, right after login the system freezes or jumps back to splash screen and then freeze or black screen. System is not responding anymore, only option is to reset.
It does not matter if any device is connected to the usb-hub, the result is always the same. The hub itself works as expected if I connect it after startup, no crashes.
kern.log is attached
---
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: armin 1648 F...m pulseaudio
/dev/snd/
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-03-25 (140 days ago)
InstallationMedia: Ubuntu-GNOME 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1e7d:2dbe ROCCAT
Bus 001 Device 003: ID 0a5c:6414 Broadcom Corp.
Bus 001 Device 002: ID 13d3:5664 IMC Networks
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80ML
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.164.1
Tags: zesty
Uname: Linux 4.10.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/02/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: E1CN46WW
dmi.board.
dmi.board.name: VIUU4
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 80ML
dmi.product.
dmi.sys.vendor: LENOVO
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
status: | Confirmed → New |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1710453
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.