gnome-shell crashes often on unlock / resume from suspend
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
It happens very frequently that, after resuming from suspend, as soon as I enter my password into GDM, gnome-shell crashes. I initially see my windows appear for a moment (with titlebars, etc.), then gnome-shell crashes, the titlebars disappear, and I am unable to do interact with any windows. Eventually gnome-shell restarts itself and the titlebars and functionality are restored.
This doesn't happen 100% of the time, and I have not been able to find any correlation. In my syslog, I see lines like:
Aug 10 14:30:49 hermes org.gnome.
Aug 10 14:30:49 hermes org.gnome.
Aug 10 14:30:58 hermes gnome-session[
Aug 10 14:30:58 hermes gnome-session-
This is on Ubuntu 17.04, gnome-shell 3.24.2-0ubuntu0.1, under Xorg with Intel HD 4600 graphics. I experience the same crashes under Wayland, making it *completely* unusable. At least under X I can still recover my session.
This is particularly annoying because whenever gnome-shell dies, it triggers a separate issue that kills all active Firefox content processes, requiring me to restart Firefox as well.
If there's a way to get some better debugging info for this, please let me know.
If just the titlebars disappear then that means you have indeed lost the window manager. A basic image remains on screen because Xorg is still running...
Please have a look in /var/crash for *.crash files. And then run ubuntu-bug on each:
ubuntu-bug /path/to/your.crash
That should create a new bug with traceable details about the crash(es). We can't really do anything in this bug without such details.