Simple Scan Ignores Back or Front & Back Selections Fujitsu ScanSnap iX500

Bug #1709890 reported by Josh Newton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Invalid
Undecided
Bartosz Kosiorek

Bug Description

What I expect to happen: I expect to get scan output from the back of the page when back is selected, front and back output when front & back is selected in preferences.

What happens: only front is shown.

$ lsb_release -rd
Description: Ubuntu 16.04.3 LTS
Release: 16.04

$ apt-cache policy simple-scan
simple-scan:
  Installed: 3.20.0-0ubuntu1
  Candidate: 3.20.0-0ubuntu1
  Version table:
 *** 3.20.0-0ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status

Revision history for this message
Josh Newton (jnnewton) wrote :
Changed in simple-scan (Ubuntu):
assignee: nobody → Bartosz Kosiorek (gang65)
Revision history for this message
Bartosz Kosiorek (gang65) wrote :

The Front, Back and Duplex are working only in ADF mode.

Changed in simple-scan (Ubuntu):
status: New → Incomplete
status: Incomplete → Invalid
Revision history for this message
Bartosz Kosiorek (gang65) wrote :

Please reopen this bug report if it is not working for you.

Revision history for this message
Bartosz Kosiorek (gang65) wrote :

Now I see the root cause of problem:
https://www.fujitsu.com/pl/products/computing/peripheral/scanners/scansnap/ix500/

Your scanner doesn't have FlatBed.
To workaround it you could use ADF feeder.

Changed in simple-scan (Ubuntu):
status: Invalid → New
Changed in simple-scan (Ubuntu):
status: New → Invalid
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