PCI/internal sound card not detected and no soud

Bug #1709852 reported by Andrei
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have installed windows 10 and it was working ok sound and wifi.
When i intalled ubuntu mate or ubuntu 16.04 it dosnt work. Both HDMI and 3.5mm

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-30.34-generic 4.10.17
Uname: Linux 4.10.0-30-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: MATE
Date: Thu Aug 10 14:02:02 2017
InstallationDate: Installed on 2017-08-09 (0 days ago)
InstallationMedia: Ubuntu-MATE 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/27/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: YB2001
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Cherry Trail CR
dmi.board.vendor: AMI Corporation
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 35
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrYB2001:bd04/27/2017:svnBeelink:pnBT3Pro:pvrBT3ProV01:rvnAMICorporation:rnCherryTrailCR:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct35:cvrToBeFilledByO.E.M.:
dmi.product.name: BT3 Pro
dmi.product.version: BT3 Pro V01
dmi.sys.vendor: Beelink

Revision history for this message
Andrei (ghandrei) wrote :
Revision history for this message
dino99 (9d9) wrote :
Changed in alsa-driver (Ubuntu):
status: New → Invalid
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