Ubuntu
steam package

package steam (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1708777 reported by Julian David Silva Rueda on 2017-08-05

This bug report is a duplicate of: Bug #1273027: package steam 1:1.0.0.39-2ubuntu1~ubuntu13.10.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	steam (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

The system cannot install steam from launchpad software

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: steam (not installed)
ProcVersionSignature: Ubuntu 4.10.0-30.34~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-30-generic i686
ApportVersion: 2.20.1-0ubuntu2.10
AptOrdering:
steam: Install
steam: Configure
NULL: ConfigurePending
Architecture: i386
Date: Fri Aug 4 18:58:06 2017
DpkgTerminalLog:
Preparing to unpack .../steam_1%3a1.0.0.48-1ubuntu4_i386.deb ...
dpkg: error processing archive /var/cache/apt/archives/steam_1%3a1.0.0.48-1ubuntu4_i386.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
DuplicateSignature:
package:steam:(not installed)
Preparing to unpack .../steam_1%3a1.0.0.48-1ubuntu4_i386.deb ...
dpkg: error processing archive /var/cache/apt/archives/steam_1%3a1.0.0.48-1ubuntu4_i386.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2017-07-12 (23 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release i386 (20170215.2)
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.2
apt 1.2.24
SourcePackage: steam
Title: package steam (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Julian David Silva Rueda (juliandavidsilva) wrote on 2017-08-05:

Df.txt Edit (771 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (69.7 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (13.8 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (8.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (722 bytes, text/plain; charset="utf-8")

Apport retracing service (apport) on 2017-08-05

tags:

removed: need-duplicate-check

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-09-08:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in steam (Ubuntu):
status:	New → Confirmed

Revision history for this message

Andrew Hayzen (ahayzen) wrote on 2021-01-10:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1273027, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.