package linux-image-4.4.0-89-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1708583 reported by baljeet
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

It happens at the time of system start.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-89-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lightdm 2008 F.... pulseaudio
                      baljeet 2644 F.... pulseaudio
Date: Fri Aug 4 08:48:01 2017
DpkgTerminalLog:
 Preparing to unpack .../linux-image-4.4.0-89-generic_4.4.0-89.112_amd64.deb ...
 debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-89-generic_4.4.0-89.112_amd64.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature:
 package:linux-image-4.4.0-89-generic:(not installed)
 Preparing to unpack .../linux-image-4.4.0-89-generic_4.4.0-89.112_amd64.deb ...
 debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-89-generic_4.4.0-89.112_amd64.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=d1f62aec-bef1-4ff8-842f-d2f27c0331f2
InstallationDate: Installed on 2017-03-21 (135 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 003: ID 04f2:b521 Chicony Electronics Co., Ltd
 Bus 001 Device 002: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Micro-Star International Co., Ltd. GL62 6QF
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=743ebb04-e2ae-4d2a-8fa4-8378e54bbfc2 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-89-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16J5IMS.114
dmi.board.asset.tag: Default string
dmi.board.name: MS-16J5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.A
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.114:bd04/29/2016:svnMicro-StarInternationalCo.,Ltd.:pnGL626QF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.name: GL62 6QF
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
baljeet (baljeetkuma) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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