netflix does not work Mozilla 54.0

Bug #1708561 reported by Fauze
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Netflix does not work Mozilla 54.0

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-89.112-generic 4.4.76
Uname: Linux 4.4.0-89-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: familia_toshiba 1462 F.... pulseaudio
BuildID: 20170612123102
Channel: Unavailable
CurrentDesktop: Unity
Date: Thu Aug 3 21:33:11 2017
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 English (GB) Language Pack - <email address hidden>
 Português Brasileiro Language Pack - <email address hidden>
 English (South Africa) Language Pack - <email address hidden>
 Português Portugal Language Pack - <email address hidden>
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2015-04-27 (829 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IpRoute:
 default via 192.168.0.1 dev eth0 proto static metric 600
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.100 metric 600
MostRecentCrashID: bp-7c60b329-9f17-4ca9-8867-a1e401170730
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=54.0/20170612123102 (In use)
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: firefox
SubmittedCrashIDs:
 bp-7c60b329-9f17-4ca9-8867-a1e401170730
 bp-a10060bb-9c0a-488d-b739-716e21170730
 bp-73bbed15-141b-467c-b4c1-a02f21170730
 bp-5800bbbb-63b6-44cf-a44b-34fa71170730
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.80
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 8
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.80:bd08/11/2005:svnTOSHIBA:pnSatelliteM45:pvrPSM40U-07X001:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct8:cvrVersion1.0:
dmi.product.name: Satellite M45
dmi.product.version: PSM40U-07X001
dmi.sys.vendor: TOSHIBA

Revision history for this message
Fauze (fauze.ardenghi) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
KyL416 (kyl416) wrote :

This was something that was fixed in Firefox 54.0.1, but unfortunately that update never made it to Ubuntu:
https://bugzilla.mozilla.org/show_bug.cgi?id=1375708

Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1708561

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

No reply from anyone affected
Bug showing "VERIFIED FIXED" upstream
Fix appeared in next release of Firefox after report raised
Marking "Fix Released"

Changed in firefox (Ubuntu):
status: Incomplete → Fix Released
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