zesty unable to handle kernel NULL pointer dereference on opening chrome tab

Bug #1708041 reported by John Dydo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Upgraded to Zesty about a week ago, and never had this problem in Yakkety under similar conditions. I usually have a large amount tabs in Chrome sitting open for days on end. Today, upon attempting to open probably the 100th tab, the system froze right when the tab was popped.

Chrome is google-chrome-stable 60.0.3112.78-1 from Google PPA.

$ cat version.log
Ubuntu 4.10.0-28.32-generic 4.10.17

Aug 1 18:03:02 my-XPS-8910 kernel: [112698.720720] BUG: unable to handle kernel NULL pointer dereference at 0000000000000018
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.720769] IP: gen8_ppgtt_alloc_page_directories.isra.38+0x115/0x250 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.720789] PGD 0
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.720790]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.720804] Oops: 0002 [#1] SMP
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.720815] Modules linked in: binfmt_misc xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_nat_ipv4 nf_nat libcrc32c nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack nf_conntrack ipt_REJECT nf_reject_ipv4 r
fcomm xt_tcpudp bridge stp llc ebtable_filter ebtables ip6_tables iptable_filter bnep nls_iso8859_1 arc4 8250_dw dell_wmi sparse_keymap i2c_designware_platform dell_smbios i2c_designware_core snd_hda_codec_hdmi intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_c
odec_realtek iwlmvm snd_hda_codec_generic kvm_intel kvm dcdbas mac80211 irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc snd_hda_intel aesni_intel snd_hda_codec iwlwifi snd_hda_core aes_x86_64 snd_hwdep crypto_simd glue_helper snd_pcm cryptd intel_cstate intel_r
apl_perf cfg80211
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721007] snd_seq_midi snd_seq_midi_event snd_rawmidi input_leds snd_seq snd_seq_device snd_timer btusb hci_uart btrtl btbcm idma64 snd btqca virt_dma mei_me btintel soundcore mei bluetooth shpchp intel_lpss_pci intel_lpss_acpi inte
l_lpss mac_hid acpi_pad acpi_als tpm_crb kfifo_buf industrialio parport_pc ppdev lp parport ip_tables x_tables autofs4 hid_generic uas usb_storage usbhid i915 mxm_wmi i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm alx ahci mdio i2c_hid libahci hid
 pinctrl_sunrisepoint wmi video pinctrl_intel fjes
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721152] CPU: 1 PID: 4119 Comm: chrome Not tainted 4.10.0-28-generic #32-Ubuntu
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721177] Hardware name: Dell Inc. XPS 8910/0WPMFG, BIOS 1.0.4 05/30/2016
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721196] task: ffff88385a040000 task.stack: ffffa70fc63bc000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721228] RIP: 0010:gen8_ppgtt_alloc_page_directories.isra.38+0x115/0x250 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721248] RSP: 0018:ffffa70fc63bf880 EFLAGS: 00010246
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721264] RAX: ffff8834d62f4a80 RBX: 0000000000000003 RCX: 0000000000000003
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721284] RDX: 0000000000000000 RSI: ffff8832bfbb2000 RDI: ffff8838c95d8000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721303] RBP: ffffa70fc63bf8d8 R08: 0000000000000000 R09: 0000000000000000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721322] R10: 0000000000000000 R11: 0000000000000002 R12: ffff88341bc6a000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721342] R13: ffff88385a33ba10 R14: 00000000fdb66000 R15: 0000000000008000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721362] FS: 00007f3fda70eb00(0000) GS:ffff8838eec40000(0000) knlGS:0000000000000000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721384] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721401] CR2: 0000000000000018 CR3: 00000005da942000 CR4: 00000000003406e0
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721421] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721440] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721459] Call Trace:
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721483] gen8_alloc_va_range_3lvl+0xfb/0x9e0 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721500] ? swiotlb_map_sg_attrs+0x49/0x110
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721526] gen8_alloc_va_range+0x23d/0x470 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721555] i915_vma_bind+0x7e/0x170 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721580] __i915_vma_do_pin+0x2a5/0x450 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721607] i915_gem_execbuffer_reserve_vma.isra.31+0x144/0x1b0 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721647] i915_gem_execbuffer_reserve.isra.32+0x39e/0x3d0 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721676] i915_gem_do_execbuffer.isra.38+0x4ca/0x15c0 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721694] ? check_preempt_curr+0x52/0x90
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721708] ? find_get_entry+0x20/0x100
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721720] ? shmem_getpage_gfp+0xf9/0xc10
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721745] i915_gem_execbuffer2+0xa1/0x1e0 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721766] drm_ioctl+0x21b/0x4c0 [drm]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721789] ? i915_gem_execbuffer+0x310/0x310 [i915]
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721805] ? __seccomp_filter+0x67/0x250
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721818] do_vfs_ioctl+0xa3/0x610
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721830] ? __secure_computing+0x3f/0xd0
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721843] ? syscall_trace_enter+0xcd/0x2e0
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721857] SyS_ioctl+0x79/0x90
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721868] do_syscall_64+0x5b/0xc0
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721880] entry_SYSCALL64_slow_path+0x25/0x25
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721894] RIP: 0033:0x7f3fd3d45587
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721905] RSP: 002b:00007ffe6e412da8 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721927] RAX: ffffffffffffffda RBX: 0000086a8d85f800 RCX: 00007f3fd3d45587
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721947] RDX: 00007ffe6e412df0 RSI: 00000000c0406469 RDI: 000000000000000e
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721967] RBP: 00007ffe6e412df0 R08: 0000000000000000 R09: 0000000000000000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.721987] R10: 0000000000000050 R11: 0000000000000246 R12: 00000000c0406469
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.722006] R13: 000000000000000e R14: 0000000000000000 R15: 0000000000000000
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.722027] Code: e6 48 8b 90 20 03 00 00 48 8b b8 d8 02 00 00 48 8b 52 08 48 83 ca 03 e8 aa cd ff ff 48 8b 45 b0 48 8b 4d c8 48 8b 10 48 8b 45 d0 <4c> 89 24 ca 48 0f ab 08 0f 1f 44 00 00 e9 53 ff ff ff 65 8b 05
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.722107] RIP: gen8_ppgtt_alloc_page_directories.isra.38+0x115/0x250 [i915] RSP: ffffa70fc63bf880
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.722143] CR2: 0000000000000018
Aug 1 18:03:02 my-XPS-8910 kernel: [112698.734240] ---[ end trace bd80857276481a80 ]---
---
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D3p: jdydo 4362 F...m pulseaudio
 /dev/snd/controlC0: jdydo 4362 F.... pulseaudio
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
HibernationDevice: RESUME=UUID=a16f6efb-2eba-4d72-91ec-d0db144db077
InstallationDate: Installed on 2016-10-24 (282 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. XPS 8910
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=0ffec051-3dc1-4137-a604-ea72cd7786bc ro ipv6.disable=1
ProcVersionSignature: Ubuntu 4.10.0-28.32-generic 4.10.17
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-28-generic N/A
 linux-backports-modules-4.10.0-28-generic N/A
 linux-firmware 1.164.1
Tags: zesty
Uname: Linux 4.10.0-28-generic x86_64
UpgradeStatus: Upgraded to zesty on 2017-07-27 (6 days ago)
UserGroups: adm cdrom dip libvirt libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/30/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.4
dmi.board.name: 0WPMFG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.0.4:bd05/30/2016:svnDellInc.:pnXPS8910:pvr1.0.4:rvnDellInc.:rn0WPMFG:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.name: XPS 8910
dmi.product.version: 1.0.4
dmi.sys.vendor: Dell Inc.

Revision history for this message
John Dydo (johndozzz) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1708041

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: zesty
Revision history for this message
John Dydo (johndozzz) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
John Dydo (johndozzz) wrote : CRDA.txt

apport information

Revision history for this message
John Dydo (johndozzz) wrote : CurrentDmesg.txt

apport information

Revision history for this message
John Dydo (johndozzz) wrote : IwConfig.txt

apport information

Revision history for this message
John Dydo (johndozzz) wrote : JournalErrors.txt

apport information

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John Dydo (johndozzz) wrote : Lspci.txt

apport information

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John Dydo (johndozzz) wrote : Lsusb.txt

apport information

Revision history for this message
John Dydo (johndozzz) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
John Dydo (johndozzz) wrote : ProcCpuinfoMinimal.txt

apport information

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John Dydo (johndozzz) wrote : ProcEnviron.txt

apport information

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John Dydo (johndozzz) wrote : ProcInterrupts.txt

apport information

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John Dydo (johndozzz) wrote : ProcModules.txt

apport information

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John Dydo (johndozzz) wrote : PulseList.txt

apport information

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John Dydo (johndozzz) wrote : RfKill.txt

apport information

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John Dydo (johndozzz) wrote : UdevDb.txt

apport information

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John Dydo (johndozzz) wrote : WifiSyslog.txt

apport information

Revision history for this message
John Dydo (johndozzz) wrote :

I've uploaded the files with apport-collect

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13-rc4

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
John Dydo (johndozzz) wrote :

This was happening daily at the time. After upgrading to linux-image-generic:amd64 (4.10.0.30.31) a few days later, the problem seems to have went away (or the system hasn't been under the same high load).

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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