No Sound (dummy output)

Bug #1707006 reported by Juliano Bianchini
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

No sound after update.

For your information:
It's OK for Kernel release 4.4.0-81-generic and older.
It's not OK for Kernel release 4.4.0-87-generic and 4.4.0-83-generic.
I have not installed releases 4.4.0-82, 4.4.0-84, 4.4.0-85 and 4.4.0-86, so I don't know about these versions.

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Thu Jul 27 02:21:13 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: Hewlett-Packard
Product Name: HP 1000 Notebook PC
Product Version: 0883110000305B10000610100
Firmware Version: F.26
Board Vendor: Hewlett-Packard
Board Name: 1854

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/HPQ6001:00/status 15
/sys/bus/acpi/devices/HPQ8001:00/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C01:00/status 15
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/SYN1E6A:00/status 15

!!Kernel Information
!!------------------

Kernel release: 4.4.0-87-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-87-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1e20 (rev 04)
 Subsystem: 103c:1854

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_aloop: index=-2

!!Loaded sound module options
!!---------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Jul 26 23:06 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jul 26 23:06 /dev/snd/timer

!!ALSA configuration files
!!------------------------

!!User specific config file (~/.asoundrc)

pcm.!default {
    type plug
    slave { pcm "jack" }
}

pcm.jack {
    type jack
    playback_ports {
        0 system:playback_1
        1 system:playback_2
    }
    capture_ports {
        0 system:capture_1
        1 system:capture_2
    }
}

ctl.mixer0 {
    type hw
    card 0
}

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:268: no soundcards found...

ARECORD

arecord: device_list:268: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!--------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
drbg
ansi_cprng
ctr
ccm
snd_hda_codec_hdmi
snd_hda_codec_realtek
snd_hda_codec_generic
hp_wmi
sparse_keymap
uvcvideo
arc4
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
snd_hda_intel
snd_hda_codec
ath9k
ath9k_common
ath9k_hw
snd_hda_core
coretemp
videobuf2_vmalloc
snd_hwdep
videobuf2_memops
ath
videobuf2_v4l2
mac80211
snd_pcm_oss
videobuf2_core
snd_mixer_oss
v4l2_common
kvm
cfg80211
snd_pcm
videodev
irqbypass
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
crct10dif_pclmul
crc32_pclmul
snd_seq
media
input_leds
serio_raw
joydev
ghash_clmulni_intel
mei_me
snd_seq_device
cryptd
snd_timer
snd
mei
soundcore
rtsx_pci_ms
memstick
hp_wireless
shpchp
lpc_ich
mac_hid
parport_pc
ppdev
lp
parport
autofs4
hid_generic
usbhid
hid
rtsx_pci_sdmmc
i915
i2c_algo_bit
drm_kms_helper
psmouse
r8169
ahci
syscopyarea
sysfillrect
libahci
sysimgblt
fb_sys_fops
rtsx_pci
mii
drm
wmi
fjes
video

!!ALSA/HDA dmesg
!!--------------

[ 21.491150] kvm: disabled by bios
[ 21.627121] snd_hda_core: module verification failed: signature and/or required key missing - tainting kernel
[ 21.780256] ath: phy0: Enable LNA combining
--
[ 21.781511] ath: Regpair used: 0x60
[ 21.840823] snd_hda_intel 0000:00:1b.0: Probing card using HDA DKMS, version 0.201707260417~ubuntu16.04.1
[ 21.841050] snd_hda_intel 0000:00:1b.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 21.921530] intel_rapl: Found RAPL domain package
--
[ 22.070673] USB Video Class driver (1.1.1)
[ 22.432342] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC269VC: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 22.432348] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 22.432352] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x15/0x0/0x0/0x0/0x0)
[ 22.432355] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 22.432358] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 22.432362] snd_hda_codec_realtek hdaudioC0D0: Mic=0x18
[ 22.432365] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 22.541861] BUG: unable to handle kernel NULL pointer dereference at (null)
--
[ 22.542001] Oops: 0002 [#1] SMP
[ 22.542027] Modules linked in: snd_hda_codec_hdmi(OE ) snd_hda_codec_realtek(OE) snd_hda_codec_generic(OE) hp_wmi( ) sparse_keymap uvcvideo arc4 intel_rapl x86_pkg_temp_thermal intel_powerclamp snd_hda_intel(OE) snd_hda_codec(OE) ath9k ath9k_common ath9k_hw snd_hda_core(OE) coretemp videobuf2_vmalloc snd_hwdep videobuf2_memops ath videobuf2_v4l2 mac80211 snd_pcm_oss videobuf2_core snd_mixer_oss v4l2_common kvm cfg80211 snd_pcm videodev irqbypass snd_seq_midi snd_seq_midi_event snd_rawmidi crct10dif_pclmul crc32_pclmul snd_seq media input_leds serio_raw joydev ghash_clmulni_intel mei_me snd_seq_device cryptd snd_timer snd mei soundcore rtsx_pci_ms memstick hp_wireless shpchp lpc_ich mac_hid parport_pc ppdev lp parport autofs4 hid_generic usbhid hid rtsx_pci_sdmmc i915 i2c_algo_bit drm_kms_helper psmouse
[ 22.542542] r8169 ahci syscopyarea sysfillrect libahci sysimgblt fb_sys_fops rtsx_pci mii drm wmi fjes video
--
[ 22.543274] Call Trace:
[ 22.543295] [<ffffffffc060ee74>] snd_hdac_acomp_get_eld 0x64/0x80 [snd_hda_core]
[ 22.543335] [<ffffffffc0740df9>] hdmi_present_sense 0xa9/0x3b0 [snd_hda_codec_hdmi]
[ 22.543375] [<ffffffffc0741a70>] generic_hdmi_build_controls 0x150/0x1f0 [snd_hda_codec_hdmi]
[ 22.543424] [<ffffffffc06d397a>] snd_hda_codec_build_controls 0x1ba/0x200 [snd_hda_codec]
[ 22.543467] [<ffffffffc06ce477>] hda_codec_driver_probe 0x87/0x100 [snd_hda_codec]
[ 22.543509] [<ffffffff81563242>] driver_probe_device 0x222/0x4a0
--
[ 22.543715] [<ffffffff81563e50>] driver_register 0x60/0xe0
[ 22.543747] [<ffffffffc06ce0da>] __hda_codec_driver_register 0x5a/0x60 [snd_hda_codec]
[ 22.543789] [<ffffffffc05ff01e>] hdmi_driver_init 0x1e/0x1000 [snd_hda_codec_hdmi]
[ 22.543827] [<ffffffff81002123>] do_one_initcall 0xb3/0x200

Revision history for this message
Juliano Bianchini (jbianchini) wrote :
Download full text (30.9 KiB)

This is the log for the Kernel version that sound card works.

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Thu Jul 27 02:48:38 UTC 2017

!!Linux Distribution
!!------------------

Ubuntu 16.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial

!!DMI Information
!!---------------

Manufacturer: Hewlett-Packard
Product Name: HP 1000 Notebook PC
Product Version: 0883110000305B10000610100
Firmware Version: F.26
Board Vendor: Hewlett-Packard
Board Name: 1854

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/HPQ6001:00/status 15
/sys/bus/acpi/devices/HPQ8001:00/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C01:00/status 15
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/SYN1E6A:00/status 15

!!Kernel Information
!!------------------

Kernel release: 4.4.0-81-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k4.4.0-81-generic
Library version: 1.1.0
Utilities version: 1.1.0

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xc2600000 irq 29

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

00:1b.0 0403: 8086:1e20 (rev 04)
 Subsystem: 103c:1854

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_...

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Juliano Bianchini (jbianchini) wrote :

It's working now. I guess the fix came with Kernel release 4.4.0-130.

Revision history for this message
Juliano Bianchini (jbianchini) wrote :

It's working now. I guess the fix came with Kernel release 4.4.0-130.

Changed in alsa-driver (Ubuntu):
status: Confirmed → New
status: New → Fix Released
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