Natural scrolling in Gnome Shell (17.10) doesn't appear to do anything

[Jamie Bennett]

Selecting (or turning off) natural scrolling in settings->Mouse and Touchpad appears to do nothing, scrolling remains the same using a two finger scroll.

[rod (rod-thomas-5)]

This affects me too. Natural Scrolling was working on 17.04 but now changing the setting has no effect.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Jan-Åke Larsson (jalar)]

I followed advice from answers to the queston "How to enable natural scrolling with mouse in 17.04?", https://askubuntu.com/questions/904684/how-to-enable-natural-scrolling-with-mouse-in-17-04.

In my case removing xserver-xorg-input-synaptics and restarting did the trick:

sudo apt remove xserver-xorg-input-synaptics

[MAshby (mfashby)]

Same problem.
Same resolution as above.

[Taiten Peng (taitenpeng)]

A few more info here.

In 17.10 the enable natural scrolling does work for Touchpad on my XPS13 9360 in a fresh install 17.10.

However the change does work for my bluetooth mouse

[René Vangsgaard (rene-vangsgaard)]

Computer: Dell XPS 1 9360

Works in Wayland, both Gnome and Ubuntu.

Does not work in Xorg, both Gnome and Ubuntu.

[chrowe (chris-ole)]

I am also having issues with Xorg but not Wayland.

[Sergey Zolotarev (szx)]

For me natural scrolling works only in the vertical direction, horizontal scroll remains "un-natural".

[Reece (reece)]

sudo apt remove xserver-xorg-input-synaptics

also worked for me.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]