Ubuntu not compatible w MSI A88XM-E35 MoBo ?

Bug #1705299 reported by Bib
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hi
Needing to clone my IDE 14.04.5 boot drive to replace with a SSD I made a livestick which loop reboots.
The Mother Board is MSI A88XM-E35 with APU A8-5600K. I updated the MoBo to latest BIOS V30.6 with no help.
I get this :

Missing parameter in configuration file. Keyword: path
gfxboo.c32: not a COM32R image
boot:
TAB
live live-install check memtest....
boot: live
[0.024700] [firmware Bug]: AMD-Vi: IOAPIC[0] not in IVRS table
[0.024778] [firmware Bug]: No southbridge IOAPIC found in IVRS table
[0.024807] AMD-V i: Disabling interrupt remapping

then the PC reboots
---
ApportVersion: 2.14.1-0ubuntu3.25
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: fab 2381 F.... pulseaudio
 /dev/snd/controlC0: fab 2381 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=66392631-7c4f-4773-8614-4c5ea0913890
InstallationDate: Installed on 2014-07-26 (1089 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
 eth1 no wireless extensions.

 lo no wireless extensions.
MachineType: MSI MS-7721
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-125-generic root=UUID=09ecdff0-44fe-437e-8063-deabc6feb00e ro rootdelay=30
ProcVersionSignature: Ubuntu 3.13.0-125.174-generic 3.13.11-ckt39
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-125-generic N/A
 linux-backports-modules-3.13.0-125-generic N/A
 linux-firmware 1.127.23
RfKill:

Tags: trusty
Uname: Linux 3.13.0-125-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 12/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V30.6
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A88XM-E35 (MS-7721)
dmi.board.vendor: MSI
dmi.board.version: 6.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 6.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV30.6:bd12/15/2014:svnMSI:pnMS-7721:pvr6.0:rvnMSI:rnA88XM-E35(MS-7721):rvr6.0:cvnMSI:ct3:cvr6.0:
dmi.product.name: MS-7721
dmi.product.version: 6.0
dmi.sys.vendor: MSI

Bib (bybeu)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1705299

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Bib (bybeu) wrote : Re: liveusb xubuntu 16 loop reboot IOAPIC[0] not in IVRS table

Stuck the same from live-usb Ubuntu 17.04 desktop amd64 (made from 14.04.5 startup disk creator)

Revision history for this message
Bib (bybeu) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Bib (bybeu) wrote : BootDmesg.txt

apport information

Revision history for this message
Bib (bybeu) wrote : CRDA.txt

apport information

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Bib (bybeu) wrote : CurrentDmesg.txt

apport information

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Bib (bybeu) wrote : Lspci.txt

apport information

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Bib (bybeu) wrote : Lsusb.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcCpuinfoMinimal.txt

apport information

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Bib (bybeu) wrote : ProcEnviron.txt

apport information

Revision history for this message
Bib (bybeu) wrote : ProcInterrupts.txt

apport information

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Bib (bybeu) wrote : ProcModules.txt

apport information

Revision history for this message
Bib (bybeu) wrote : UdevDb.txt

apport information

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Bib (bybeu) wrote : UdevLog.txt

apport information

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Bib (bybeu) wrote : WifiSyslog.txt

apport information

Revision history for this message
Bib (bybeu) wrote : Re: liveusb xubuntu 16 loop reboot IOAPIC[0] not in IVRS table

Same with 14.04.5 iso. I wander how I installed this system ??? This 14.04 was the only that gave the usual options on boot with ESC : I tried all F6 options at a time and also noacpi noapic nomodeset

Revision history for this message
Bib (bybeu) wrote :

I found this that may be related, but I don't know what to do with these info : https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1355044

summary: - liveusb xubuntu 16 loop reboot IOAPIC[0] not in IVRS table
+ Ubuntu not compatible w MSI A88XM-E35 MoBo ?
Revision history for this message
Bib (bybeu) wrote :

Is there some place to find an iso of 14.04.0 or .1 please ? 14.04 links I found all target 14.04.5.
Thanks

description: updated
Revision history for this message
Bib (bybeu) wrote :

[EDIT] The 14.04.5 stick I made from the same machine running 14.04.5 still crash but in a different way : hitting ESC to get the live menu show the options, but even selecting nomodeset, "Try Ubuntu without install" immediately ends in kernel panic

Revision history for this message
Bib (bybeu) wrote :

[EDIT] I reached to boot the 14.04.5 stick using the following sequence :
ESC->choose language with arrows keys->Enter->F6->down key to nomodeset, hit space bar, ESC, TAB, type nomodeset at the very end of the boot options line, just here where the cursor now shows -> Enter

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13-rc1/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Bib (bybeu) wrote :

Hi Joseph
I don't know how to do that as the need for nomodeset seems to be required from LiveUSB 14.04.5, i.e. my yet installed system is running 14.04.5 without nomodeset in /etc/default/grub.
Whatever I gave a try to 4.13-rc1 on my system and it could start when selected from grub menu without requiring nomodeset. Please feel free to set tags as you feel it's best, but this test doesn't say why LiveUSB XU16 and U17.04amd64 failed... maybe I didn't hit ESC on them to get the usual menu so I couldn't have the idea to come back for nomodeset...
I'll try to see, redoing the stick.
Bye

Revision history for this message
Pavel Dubovkin (pavel.dubovkin) wrote :

The same problem with Kubuntu 17.04 AMD64. It crashes when I'm trying to start Kubuntu from live-USB menu.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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