package linux-image-4.10.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1703619 reported by Paolo G. Confalonieri
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

System update halted at 2/3.
I canceled the updating stage but at restart I got this problem.
Thanks

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-26-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
Uname: Linux 4.10.0-24-generic i686
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: palconf 1257 F.... pulseaudio
Date: Tue Jul 11 16:13:15 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=e84ba46e-99b5-4298-a37e-594ac125452f
InstallationDate: Installed on 2017-06-24 (16 days ago)
InstallationMedia:

Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Compaq nc6120 (PY505EA#ABZ)
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic root=UUID=0c4a2866-bd36-4b11-bf4e-f75375bc4b76 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2.1
SourcePackage: linux
Title: package linux-image-4.10.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2005
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTD Ver. F.0C
dmi.board.name: 099C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 39.1E
dmi.chassis.asset.tag: CNU6050RTH
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTDVer.F.0C:bd11/21/2005:svnHewlett-Packard:pnHPCompaqnc6120(PY505EA#ABZ):pvrF.0C:rvnHewlett-Packard:rn099C:rvrKBCVersion39.1E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nc6120 (PY505EA#ABZ)
dmi.product.version: F.0C
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Paolo G. Confalonieri (palconf) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
tags: removed: need-duplicate-check
Revision history for this message
Paolo G. Confalonieri (palconf) wrote :

Problem solved applying sudo apt-get install -f; then shutdown/restart and download/installation of new software version. Thanks. Paolo

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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