Touchpad

Bug #1703476 reported by Jéssica
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

My touchpad does not work, Ubuntu recognizes, but nothing I found on the internet makes it work.
NOTE: It stopped working in update 16.04. But I managed to fix it, but after it upgraded to 17.04 it did not work anymore.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu1
Uname: Linux 4.11.7-041107-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.5-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Mon Jul 10 20:26:00 2017
DistUpgraded: 2017-07-03 19:51:16,271 DEBUG icon theme changed, re-reading
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
   Subsystem: Dell Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [1028:06d8]
InstallationDate: Installed on 2017-07-01 (9 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Dell Inc. Inspiron 5452
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.11.7-041107-generic root=UUID=7e39baf8-6108-4b98-ae8c-f2b21bdbbfbe ro i8042.nopnp quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to artful on 2017-07-03 (7 days ago)
dmi.bios.date: 04/25/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.1
dmi.board.name: 0F77J1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.4.1
dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd04/25/2016:svnDellInc.:pnInspiron5452:pvr1.4.1:rvnDellInc.:rn0F77J1:rvrA00:cvnDellInc.:ct8:cvr1.4.1:
dmi.product.name: Inspiron 5452
dmi.product.version: 1.4.1
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+17.10.20170704-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.81-2
version.libgl1-mesa-dri: libgl1-mesa-dri 17.1.4-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.1.4-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Jéssica (jessicarolinedias) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: Confirmed → Won't Fix
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