Ubuntu
linux package

package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1703256 reported by Wendy Sanarwanto on 2017-07-09

This bug report is a duplicate of: Bug #1701085: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Error/Crash report dialog appears when booting to ubuntu after runing updates previously.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
NonfreeKernelModules: kpatch_livepatch_Ubuntu_4_4_0_81_104_generic_25 nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: wendysa 1874 F.... pulseaudio
/dev/snd/controlC0: wendysa 1874 F.... pulseaudio
Date: Sun Jul 9 23:35:23 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=58031065-a39b-438e-8ad1-d2990df40177
InstallationDate: Installed on 2016-08-03 (340 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: System manufacturer System Product Name
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-81-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:

SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/06/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1803
dmi.board.asset.tag: Default string
dmi.board.name: Z170-K
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1803:bd05/06/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-K:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

Wendy Sanarwanto (wendysa) wrote on 2017-07-09:

AlsaInfo.txt Edit (55.1 KiB, text/plain; charset="utf-8")
AptOrdering.txt Edit (1.1 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (392 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (68.3 KiB, text/plain; charset="utf-8")
Df.txt Edit (1.0 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (69.0 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (6.0 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (3.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (593 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (15.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (39.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (435 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (201.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (106.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2017-07-09: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Apport retracing service (apport) wrote on 2017-07-10: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701085, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags:

removed: need-duplicate-check

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-07-10: DuplicateSignature.txt

DuplicateSignature.txt Edit (1.6 KiB, text/plain)

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!