package linux-image-4.10.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1702214 reported by MRPockets
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Bug reporter opened following a logout/login after ubuntu-software failed to complete an upgrade of available packages.

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-26-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
Uname: Linux 4.10.0-24-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: isaac 18428 F.... pulseaudio
 /dev/snd/controlC0: isaac 18428 F.... pulseaudio
Date: Mon Jul 3 22:43:03 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=7bd001f7-2359-4ce3-a646-3071832d1258
InstallationDate: Installed on 2016-04-21 (438 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic.efi.signed root=UUID=fe6676e3-9261-41cd-8a06-4d900d8df9a9 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.10.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to zesty on 2017-04-15 (79 days ago)
dmi.bios.date: 05/05/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: FM2A78M-HD+
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd05/05/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A78M-HD+:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
MRPockets (misterpockets) wrote :
description: updated
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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