package linux-image-4.8.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1702027 reported by Joey
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe (Ubuntu)
New
Undecided
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Bug Description

I restarted my computer because Thunderbird wasn't letting me into my hotmail account. Everything seems fine since the restart except for the error message that I received.

I'm a total noob and have been trying to follow a series of tutorials that began here:https://sites.google.com/site/easylinuxtipsproject/first-xubuntu Which I followed ultimately to here: https://sites.google.com/site/easylinuxtipsproject/reserve-8 And I believe that's where I made my mistake by removing and replacing my sources list.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.8.0-58-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-56.61~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-56-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
Date: Mon Jul 3 02:33:51 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2017-06-29 (4 days ago)
InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: linux-hwe
Title: package linux-image-4.8.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Joey (ninja-joey) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701310, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Revision history for this message
Brian Murray (brian-murray) wrote : DuplicateSignature.txt

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!

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