package linux-image-4.8.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1701962 reported by Ernie Steeples
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe (Ubuntu)
New
Undecided
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Bug Description

I am a Novice user
Ubuntu update just never finishes.
I leave it for a 2 or 3 hours
Rebooted and it hung again

I had this problem about a month ago
Reinstalled 16.04.2 LTS
Same Problem it didn't Work
Reinstalled 16.04.2 LTS a 2nd time
Same Problem it didn't Work

Switched on a few day later it work fine !

Now I have the same problem again

Internet Connection is OK

I have the default software installed and I have installed Rosegarden Music Software it appears to work but I have read that I need to install QSynth but I haven it installed it yet.

Thanks for your help

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.8.0-58-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-56.61~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-56-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
Date: Sun Jul 2 21:29:05 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2017-06-17 (14 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: linux-hwe
Title: package linux-image-4.8.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ernie Steeples (erniste) wrote :
Revision history for this message
Ernie Steeples (erniste) wrote :

Just tried update again got Package uuid-runtime error2.27.1.6ubuntu3.3
It asked if I wanted to send error report I said Yes
It wouldn't let me report it
So I tried to update again
It worked fine. I don't understand what is different this time.

Thanks for you help

Ernie

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701310, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
Revision history for this message
Brian Murray (brian-murray) wrote : DuplicateSignature.txt

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!

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