Ubuntu
linux package

package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1701509 reported by Alexandre F on 2017-06-30

This bug report is a duplicate of: Bug #1701085: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	New	Undecided	Unassigned

Bug Description

During a update ...

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alexandre 1747 F.... pulseaudio
Date: Fri Jun 30 11:03:40 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=83f08c75-1464-43f7-b943-b9f5864b86b3
InstallationDate: Installed on 2017-02-22 (127 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b571 Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp.
Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic.efi.signed root=UUID=0297345b-5224-4981-a870-7ea0d48b5823 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/13/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.20
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.20:bd12/13/2016:svnAcer:pnAspireE5-575G:pvrV1.20:rvnAcer:rnIronman_SK:rvrV1.20:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-575G
dmi.product.version: V1.20
dmi.sys.vendor: Acer

Tags:

Revision history for this message

Alexandre F (fefnut) wrote on 2017-06-30:

AlsaInfo.txt Edit (34.9 KiB, text/plain; charset="utf-8")
AptOrdering.txt Edit (1.8 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (227 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (71.5 KiB, text/plain; charset="utf-8")
Df.txt Edit (692 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (92.0 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (17.0 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (5.3 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (541 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (13.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (34.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.7 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (246 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (182.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (126.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2017-06-30: This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701085, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags:

removed: need-duplicate-check

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-06-30: DuplicateSignature.txt

DuplicateSignature.txt Edit (1.6 KiB, text/plain)

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!