package linux-image-4.8.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status.

[Ryan Mullin]

Updates will usually freeze halfway through installation from the Ubuntu store. Sometimes it also locks up sudo apt-get install and I have to run the configure program. Other times just rebooting the PC will fix the issue.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.8.0-58-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-56.61~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-56-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
Date: Thu Jun 29 09:25:36 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2017-06-15 (13 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: linux-hwe
Title: package linux-image-4.8.0-58-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul Richardson (transparent)]

I agree this is the same as my bug-report #1701340 which you have correctly flagged as duplicate.

I can confirm that mine was the first time I had attempted an upgrade on what was a new-install. Both Ryan's & my machine show "No upgrade log present".

This is my first Ubuntu platform. If you require more info, please tell me what you need. Thanks.

[Po-Hsu Lin (cypressyew)]

4.8 EOL